Charles Amos, who lives at 63-77 Princes Road, said he has been reporting dumped mattresses, furniture including sofas, and overflowing general waste since July last year.
He claimed that the fly-tipping problem began after the block of flats’ managing agents, J Nicholson & Son, removed the doors from the bin store.
As a result, he has to suffer from the “stench” of uncollected rubbish under his flat, as well as the flies attracted by the smell.
The bins pictured on July 29, 2025 (Image: Charles Amos)
Charles claims that despite numerous complaints to the managing agents, no meaningful action has been taken to resolve the problem.
“Ever since the doors to the bin store were removed, it has been a complete dumping area,” he said.
“There are no boundaries to the bins anymore, so they get filled and overflow – it’s just an invitation for anyone to dump anything.
“It’s a weekly occurrence, but my words fall on deaf ears.”
He added that when the managing agents have organised for the waste to be removed, it has been put onto his service charge.
“I feel that is absolutely unacceptable,” he said. “I am not responsible for that excess waste which is a direct result of them removing the doors from the bin store.”
Sofas and mattresses are among the items that have been dumped outside the block (Image: Charles Amos)
But J Nicholson & Son has claimed that removing the doors from the bin store is among “several improvements” it has made to waste management at the block.
They added that despite also adding ramps and new bins, fly-tipping “remains a persistent issue”.
Havering Labour councillor Jane Keane has now said she has directly intervened in the case, after a sofa was dumped outside the block last month.
She said that she had contacted Havering Council, bypassing its case tracking system to raise her concerns directly about the ongoing fly-tipping.
“It is a dismal state of affairs when neighbours and a councillor are reduced to making weekly phone calls and site visits to deal with one issue already known to the [managing agents],” she said.
“I am not convinced either of the virtue of the council’s new case tracker system which defines what the council will get involved in really narrowly.”
J Nicholson & Son has also criticised the council, claiming it does not provide support for clearing items or investigating those responsible for the fly-tipping.
A spokesperson for Havering Council said: “We encourage residents to report issues directly to us via our easy-to-use customer service and enquiry website pages, which means the reports are logged on to our system and reach the relevant service teams directly.
“However, the council’s reporting system only covers fly-tipping on the public highway, not on private property.
“As the reported location at Princes Road is private property, we can only continue to work with the managing agents who are responsible for investigating and clearing fly-tipped items on behalf of the residents who live there.”
They added that the council has been “successful” in prosecuting the fly-tippers it has caught.
Charles has said that problems include an ongoing stench and flies (Image: Charles Amos)
J Nicholson & Son said: “As managing agents, we regularly communicate with residents about the importance of using the refuse area correctly.
“However, large and bulky items are still being abandoned, often, we believe by individuals who may not be residents of this block.
“We are exploring long-term solutions and have recently been given contact details for the managing agents of neighbouring blocks to facilitate further collaboration.
“Please be assured that we remain committed to maintaining the area and ensuring that any waste left behind is removed and disposed of promptly.”