AIT has launched what it claims is Germany’s first dedicated next-day, two-person delivery service from its 200,000sq ft facility in Hannover.
The hub, which is close to the A2 and A7 motorways, offers storage capacity for more than 9,000 pallets and will act as a central hub of a new nationwide network.
From this location, it can provide next-day delivery to 85% of the German population.
The operation will handle 1,000 deliveries daily from launch, supported by a fleet of 50 branded trailers and 80 two-person delivery crews.
Deliveries will take place six days a week, Monday through Saturday from 7am to 8pm as standard — a level of service the company says is unique in the German marketplace.
The service includes delivery to the room of choice and removal of packaging, as part of AIT’s core offering, with optional installation available, according to client needs.
Should a next day delivery not be convenient, consumers are offered the flexibility to nominate their preferred delivery date allowing the customer to receive their delivery when best suits their schedule.
Consumers can also expect two-hour timed delivery slots, with a series of texts confirming an ETA and driver name prior to delivery.
Gary McKelvey, AIT vice president of global home delivery, said: “We are bringing something genuinely new to the market and a service which will revolutionise two-person home delivery in Germany.
“It is a true game changer underpinned by a proven model from the UK, cutting-edge technology and a dedicated local team committed to providing the ultimate final mile delivery experience.”
AIT’s operation is backed by 11 regional depots and an experienced German logistics team reporting directly to McKelvey.
The IT-driven platform enables precise delivery scheduling down to individual postal codes and engages the end customer in the process—improving visibility and overall satisfaction.
“After conducting extensive market research, AIT has built a solution that complements the buying behaviours of German consumers which are very similar to that of the UK,” said Ryan Carter, AIT executive vice president, Americas.
“The early feedback from German retail and manufacturing partners has been fantastic, particularly our ability to significantly reduce lead times and deliver six days a week at no extra charge providing them with a massive competitive edge.
“We are seeing strong demand and plans are already underway to open a second site in southern Germany next year.
“With a full sales team being established in-country, AIT Home Delivery is firmly committed tolong-term growth and innovation in Germany, bringing premium two-person delivery to a new audience with a level of service unmatched in the industry,” he added.