Karen O’Brien MBE, regional chief pharmacist for NHS England in the North West, has advised people to order any repeat prescriptions by Friday, August 15.

This will allow GP practices and pharmacies enough time to prepare and dispense medication before the bank holiday weekend.

The reminder comes as the NHS 111 service experiences a surge in calls for urgent repeat prescriptions during every bank holiday.

During the 2024 summer bank holiday, the North West NHS 111 service answered 17,250 calls between August 24 and 26, with 2,357 of those relating to repeat prescriptions.

Ms O’Brien said: “Running out of your usual medication can have serious consequences, especially if you use them to control a heart condition, breathing problems, or have a health condition such as diabetes.”

Pharmacies may operate reduced hours during the bank holiday, making it harder for patients to access medication at short notice.

This can lead to increased pressure on emergency and urgent care services.

Dr Paula Cowan, medical director for primary care for NHS England in the North West, said: “If you take regular medications, for whatever reason, and if you are due a repeat prescription in the week leading up to the summer bank holiday weekend, please remember to request it in advance.

“This enables your GP practice and pharmacy to have your repeat medication ready in time for you.”

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Dr Cowan also encouraged patients to use digital services where possible.

She said: “The easiest way to order repeat prescriptions is by using GP online services, via the NHS App or through your GP practice website.”

The NHS App can also be used to book and cancel GP appointments, view medical records, and access trusted health advice.

In an emergency, the public should call 999 or attend A&E.

For non-urgent health concerns, people can use NHS 111 online at 111.nhs.uk, which offers advice and information about symptoms, medications, and emergency dental needs.

NHS 111 online is not available for children under five; in such cases, the 111 phone line should be used.