Conservative councillor Zachary Collingham said residents were “not getting what they’ve paid for”.
He told the meeting: “Like many elected members, I am running out of ways to apologise for the council’s inability to resume a full programme of bin collections, particularly in relation to the garden waste.
“Why is the council still unable at this point to source the staff that we need to make it happen? And what does this repeated reference to ‘we’re reviewing how we make amends’ mean?”
To which Read responded: “We have resumed garden waste collections, albeit not as frequently as we would like.
“We are specifically challenged around HGV drivers.
“That is the real crunch point that has meant we’ve not been able to resume garden waste collections on the scale that we would want to do.”