Bristol Water has apologised for the delay in fixing the issue
14:24, 28 Oct 2025Updated 15:08, 28 Oct 2025
Water has been leaking onto a pavement in Stokes Croft for months, residents say(Image: Supplied)
A leak which caused water to gush onto a footpath in Stokes Croft has been left unattended by Bristol Water for six months, furious neighbours say. Residents who live near the affected stretch of pavement, just south of Turbo Island, said Bristol Water had acted ‘appallingly’ in ignoring their repeated requests for the problem to be fixed.
“It’s appalling, to allow water to pour out like that,” one resident said. “They’re quick enough to take the money and they are quick to punish people (with a large bill) when there’s a leak on their property, but as soon as it’s something they need to sort out they don’t want to know.
“It’s very hurtful to see that, we’re all doing our bit for the environment and all these people have done is let the water run for months and months,” they added.
Water has been leaking onto a pavement in Stokes Croft for months, residents say(Image: Supplied)
The resident said they had alerted Bristol City Council and Bristol Water to the issue at least six months ago, as had several of their neighbours. The problem had been ignored so long it had become a safety issue, they said.
“They need to fix these leaks on time,” the resident said. “It’s outrageous the way Bristol Water behave.
“Give it a month or two when it gets cold and slippery, people will get hurt.”
Bristol Water supplies drinking water to about 1.2 million people in Bristol and the surrounding areas. It is owned by Pennon Group, which recorded a statutory pre-tax loss of £72.7 million in the 2024/25 financial year partly due to compensation it paid out over a parasite outbreak in Brixham, Devon in May 2004.
Bristol Water has apologised for the delay in fixing the issue(Image: Supplied)
A Bristol Water spokesperson apologised for the delay in fixing the issue at Stokes Croft, blaming safety concerns.
“We’re sorry for the delay in repairing the leak on Stokes Croft and understand how frustrating this has been for residents,” a Bristol Water spokesperson said.
“The location of this leak has made it challenging for our teams to safely access to make the repair.
“We are sorry for the disruption and our teams are working hard to get the repair completed as quickly as possible on Wednesday 29th October.”