ETB Autocentres depot in Wythall is gearing up for a period of sustained success following the appointment of one of the automotive industry’s most respected centre managers as well as the creation of three new jobs.
With 40 years of aftermarket experience at a host of automotive depots under his belt, Jason Heales has joined the Heath Farm site with a clear mission to transform the centre’s fortunes and unlock its full potential.
To support his plans, Jason is now recruiting for a master technician, MOT tester and tyre fitter as he assembles a new-look team to deliver the highest levels of service.
An industry stalwart with a track record of success across multiple depots, Jason began his career 40 years ago on a Youth Training Scheme and progressed to roles as a mobile fitter with ATS, running his own tyre-fitting business at Portbury Docks, Bristol, and managing centres for major national brands such as Kwik Fit, Halfords and Malvern Tyres.
Jason joined ETB in 2022 and made an immediate impact at its Lydney depot, where his hands-on management style and focus on customer care helped drive strong results. His
Reflecting on the challenge ahead, Jason said: “There’s no secret formula for success, but simply a case of doing the basics right and building trust with each and every customer. Behind every successful garage is a motivated team that feels valued and appreciated and takes pride in going the extra mile for customers.
“Communication and transparency are also vital. Customers should always know what’s happening with their vehicle and feel that they’re being looked after. That’s what creates lasting relationships.
“ETB Wythall is a well-known name in the community, and there’s a lot of repeat business here from people who’ve been coming for years.
“That tells me there’s a real foundation to build on. With the right culture and team in place, there’s every reason to believe this depot can thrive.
“The industry has changed massively over the years, especially with diagnostics, EV technology and sustainability. But some things will always stay the same – great customer service and a team that truly cares.”
To apply for the roles at ETB Wythall visit https://www.etbtyres.co.uk/jobs/