Rich Johnson joins Festive Road as head of client solutions
Rich Johnson, the former vice president, global head of consulting at CWT, has joined business travel management consultancy Festive Road as head of client solutions.
He joins the business after more than eight years at CWT and is responsible for client engagement and solution development strategy. Working under the direction of Festive Road co-founder and CEO Caroline Strachan, Johnson’s remit also includes the expansion of the company’s global impact.
“Rich is perfectly aligned with our purpose and our clients’ ambitions,” said Strachan. “His deep expertise in client relationships, thought leadership and consultative partnership will strengthen the way we collaborate with clients, ensuring we continue to deliver fresh insight, measurable outcomes and the exceptional experience they expect from Festive Road.”
Johnson added: “The company has an exceptional reputation for shaping the conversation around travel and expense management, and I’m eager to help take that even further.”
Johnson joined CWT in March 2017 as director, head of APAC consulting services, based in Singapore, before returning to the UK in 2018 as the TMC’s senior director, head of EMEA consulting services. He assumed his most recent role with the travel management company in April 2020.
Prior to joining CWT, he had a five-year spell as senior consulting manager for American Express Global Business Travel, following roles at American Express and Anglo American.
Festive Road and its customer Scania were recently named Travel Team of the Year at the BTN Group’s Business Travel Awards Europe.