It combines a new restaurant layout with the latest technology, creating a seamless and more enjoyable experience for customers.McDonald’s in Queensway, East Kilbride has reopened following its major ‘Convenience of the Future’ redesign.(Image: UGC)

McDonald’s on Queensway in East Kilbride has reopened after a ‘Convenience of the Future’ redesign.

The restaurant, which is owned and operated by local franchisee Alistair Reid, promises to deliver a better customer experience for all.

Consumers increasingly expect speed, efficiency and choice when ordering food. The ambitious ‘Convenience of the Future’ restaurant revamp programme combines a new restaurant layout with the latest technology, creating a seamless and more enjoyable experience for customers.

Improvements have been made for restaurant crew with a redesign of the crew room, which will create a more relaxing and comfortable space for them to take a well-deserved break.

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Alistair, who owns and operates two McDonald’s restaurants in East Kilbride, said: “I’m proud to reinvest in our Queensway restaurant. The dining area is more contemporary, and we now have separate facilities for dine-in customers and couriers, creating a better experience for everyone.

“It’s exciting to see the fresh new look and feel of our East Kilbride restaurant and I’m confident the changes will not only benefit our customers but also our restaurant team as these changes will help make their jobs a little easier.”

McDonald’s in Queensway, East Kilbride has reopened following it’s major ‘Convenience of the Future’ redesign.(Image: UGC)

While the traditional walk-in and drive-thru remain core to how customers order, the redesign of McDonald’s kitchen and dining areas as part of Convenience of the Future will better integrate digital sales channels, the McDonald’s App and make smarter use of internal space to enhance the dine-in experience.

With dedicated areas for the different ways to order, along with the removal of the front counter, the revamp will offer a more efficient way to order and will leave customers with more space to enjoy their meal.

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