Starting May 1, 2025, Bell will raise the price of some customers’ home internet plans by $6/mo.
MobileSyrup first wrote about this back in February, but since it’s been a few months, we thought it would be worth reminding people before their May bills arrive.
If you’re not sure whether you’re getting a price increase, you should check your February Bell internet bill. Mine includes a notice (pictured below) that says:
“As of May 1, 2025, the monthly rate of your Internet service(s) will increase by $6 each. Your current pricing is reflected on this bill. If you have any questions, would like to cancel or modify your services, or to receive at no cost an updated agreement reflecting this change, please call us at 1 866 310-BELL (2355).”
To check your Bell internet bill, head to Bell’s website and log in to your account. Once logged in, click ‘My bills and payments’ and select your internet account. Then, click ‘Past bills’ under ‘My bill,’ find the February 2025 bill and use the download option to get a PDF copy. In my bill, the notice was on the third and final page.
If your bill is going up, there are a few things you can do. You can try contacting Bell and negotiating a price reduction, but your mileage may vary with that, and there’s no guarantee you’ll get a discount. (In my experience dealing with Bell price hikes, it took a long time on the phone arguing with various people before I eventually got a temporary monthly credit applied to cover the increase amount for a few months.)
The other option and, in my experience, the better way to go, is to switch providers. Most internet service providers (ISPs) put more effort into acquiring new customers than keeping existing customers, so chances are you can get a good deal if you switch, and it sends a clear message to your old provider that you won’t stand for price hikes.
It’s a message Bell might need to hear, given it keeps raising prices. The company raised internet and TV prices for some customers in February as well. It also raised prices multiple times last year, including wireless rates in February 2024 and internet prices in July 2024.
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