The restaurant has closed for a deep clean
Three Brothers Burgers on Welsh Back (Image: Three Brothers Burgers)
A much-loved restaurant has temporarily closed after a norovirus outbreak, as a number of customers fell ill.
A series of recent Google reviews suggested that a number of diners at Three Brothers Burgers, on Welsh Back, had fallen ill after eating at the restaurant on the evenings of Saturday, December 20, and Sunday, December 21.
The restaurant temporarily closed after it became aware of the reports the following day (Monday, December 22) and the incident was investigated by an Environmental Health Officer (EHO), who is in charge of food hygiene ratings, as well as Bristol City Council.
The restaurant has since heard back from someone who fell, who said they were contacted by Environmental Health after their sample was tested.
It confirmed that a norovirus outbreak, commonly known as the winter vomiting bug, had occurred at the restaurant
Three Brothers Burgers has undertaken a deep clean after the EHO suspected the outbreak caused customers to fall ill.
It plans to reopen to the public on Saturday, January 3.
A spokesperson for Three Brothers Burgers said: “We have now heard back from one of the people who fell ill, they were contacted by Environmental Health this morning who confirmed that their sample had been tested and found to be positive for norovirus, also known as ‘the winter vomiting bug’.
“We have been working closely with the EHO since this outbreak and taken their advice on performing a professional deep cleaning routine against norovirus, as they had suspected this was the reason for this outbreak of sickness.
“The restaurant remains closed with the final deep clean happening today and we are planning on reopening to the public this coming Saturday (January 3).
“We have always taken food hygiene and the safety of our staff and customers as high priority and we are proud of our 5 star food hygiene rating.”
The restaurant has been closed for over a week while an investigation has taken place.