With temperatures dropping with snow and ice forecast, the NHS is urging the public to prepare, take precautions to stay healthy and use services appropriately.

Dr Paula Cowan, regional medical director for primary care at NHS England in the North West, reminded people to seek timely care and use the right services during one of the busiest times of the year.

Dr Cowan said: “The period between Christmas and New Year is always one of the busiest times for the NHS, and this year we’re also dealing with a significant cold snap.

“Demand for NHS services typically rises during this period, and the public is urged to play their part by coming forward for care and using the right service for their needs, to ensure services are available for those with urgent and emergency needs.

“If it’s not an emergency, but you need urgent advice and treatment or you’re unsure where to go, use NHS 111 online.”

She stressed that the cold can worsen existing health conditions, adding: “When temperatures drop, people with long-term health conditions, particularly those affecting the heart and lungs, are most at risk.

“It’s vitally important that anyone feeling unwell seeks support as soon as possible.

“Getting help early can often mean the difference between being treated at home and needing hospital care – and we know at this time of year, people would much rather be at home with their loved ones.

“By taking practical steps to stay well and using the right services when we need them, we can all play our part in supporting the NHS during this busy period.

“This allows our healthcare professionals, who are continuing to work extremely hard, to focus on those who need them most.”

Winter vaccines are available for free through the NHS for eligible groups and can be booked via the NHS website, app, community pharmacies, or GP practices.

Dr Merav Kliner, director of UK Health Security Agency North West, also advised keeping homes heated to a safe temperature, saying: “As cold weather persists throughout the rest of the week, it is important to check in on the wellbeing of those most vulnerable.”

The NHS recommends keeping homes heated to at least 18°C, wearing layers, staying active indoors, and being prepared with basic medical supplies.

For more information on staying healthy this winter, visit www.nhs.uk/staywell