The number of Transport for London (TfL) staff receiving £100,000 in total remuneration is up 189 per cent from 2022-23.

ANALYSIS: Transport for London staff in receipt of £100,000 in total remuneration up 189 per cent from 2022-23

EMBARGOED: 19:00, Friday 9th January

  • The number of Transport for London (TfL) staff receiving £100,000 in total remuneration is up 189 per cent from 2022-23.
  • The highest remunerated TfL employee is Andy Lord, Commissioner, who received £639,164 in total remuneration in 2024-25.
  • Analysis brings into question whether Londoners are getting value for money regarding the capital’s transport system.

The number of Transport for London (TfL) staff receiving at least £100,000 in total remuneration has surged dramatically, according to new analysis of official accounts by the TaxPayers’ Alliance on the anniversary of the founding of the London Underground.

In just two years, the number of TfL employees in receipt of six-figure total remuneration packages has increased by 189 per cent, from 766 in 2022-23 to at least 2,217 in 2024-25. That explosion comes despite TfL remaining reliant on subsidies from taxpayers and Londoners facing rising fares, unreliable services and ongoing disruption across the network.

The growth in top pay has been especially steep in the last year alone. Between 2023-24 and 2024-25, the number of staff receiving at least £100,000 jumped by 68 per cent, from 1,319 to 2,217.  

These figures expose the widening gap between the lived experience of passengers and the rewards enjoyed by senior and managerial staff. Commuters continue to endure unreliable services, overcrowding and repeated fare increases, yet bonuses, pension contributions and compensation payments for senior staff continue to climb.

TfL is already one of the largest public sector employers in the country, and its pay bill is a major driver of its operating costs. While ministers and City Hall continue to talk about the need for efficiency and restraint, this analysis shows that pay inflation at the top of the organisation has been anything but restrained. 

With TfL still dependent on government support and emergency funding deals, the surge in six-figure pay packets raises uncomfortable questions about whether Londoners and taxpayers are getting value for money regarding the capital’s transport system.

Key findings:

  • In 2024-25, Transport for London had at least 2,217 employees in receipt of at least £100,000 in total remuneration. This is a 68 per cent increase from the 1,319 employees in receipt of £100,000 in total remuneration in 2023-24 and 189 per cent increase from the 766 employed in 2022-23.
  • The highest remunerated Transport for London employee in 2024-25 was the commissioner, Andy Lord, who received £639,164 in total remuneration. Of this, £448,512 was salary, fees and allowances. A further £187,902 was paid in bonuses and £2,750 in benefits in kind.
  • Andy Lord’s bonus of £187,902 was the largest received by an employee at Transport for London in 2024-25. This is equivalent to 53,686 peak zone one to zone two fares, or enough to pay for the cost of an individual’s weekly capped ticket for zones one to two for almost 81 years.
  • Chief officer – pensions review, Tricia Wright, received the largest compensation for loss of office at Transport for London in 2024-25 at £234,513. This alone is equivalent to almost five median full-time employees’ gross annual earnings in London, and 41 per cent more than the prime minister received in salary.
  • Shashi Verma, chief technology officer, had the largest employer’s pension contribution at Transport for London in 2024-25 at £60,506. This was in addition to £243,154 in salary, fees and allowances, £31,950 in bonuses and £957 of benefits in kind, providing him with total remuneration of £336,567.
  • Bonuses, including retention payments, received by senior employees with total remuneration of at least £100,000 totalled £1,843,482 in 2024-25. This is equivalent to 526,709 peak zone one to zone two fares.

Data

Table 1: 10 highest remunerated Transport for London employees, 2024-25

Name

Job title

Total remuneration (£)

Notes

Andy Lord

Commissioner

639,164

Bonus includes 

retention payment

Rachel McLean

Chief finance officer

483,299

Bonus includes 

retention payment

Tricia Wright

Chief officer – pensions review

467,618

Until 27 December 2024

Stuart Harvey

Chief capital officer

423,583

Fiona Brunskill

Chief people officer

423,049

Bonus includes 

retention payment

Jonathan Wharfe

Director of procurement and commercial – operations

395,699

Until 31 January 2025

Alex Williams

Chief customer and strategy officer

382,236

Claire Mann

Chief operating officer

356,834

From 3 April 2024

Andrea Clarke

General counsel

343,249

Bonus includes 

retention payment

Shashi Verma

Chief technology officer

336,567

Table 2: 10 highest remunerated Transport for London employees by bonuses received, 2024-25

Name

Job title

Bonuses (£)

Notes

Andy Lord

Commissioner

187,902

Bonus includes 

retention payment

Rachel McLean

Chief finance officer

116,567

Bonus includes 

retention payment

Lester Hampson

Director of property development, Places for London

112,749

Until 31 December 2024

Fiona Brunskill

Chief people officer

97,890

Bonus includes 

retention payment

Stuart Harvey

Chief capital officer

73,929

Dan Lovatt

Director of asset management, Places for London

70,193

Alex Williams

Chief customer and strategy officer

50,400

Jonathan Wharfe

Director of procurement and 

commercial – operations

49,827

Until 31 January 2025

Andrea Clarke

General counsel

48,949

Bonus includes 

retention payment

Justine Curry

Director of legal

44,824

Bonus includes 

retention payment

Table 3: 10 highest remunerated Transport for London employees by employer pension contribution, 2024-25

Name

Job title

Employer pension 

contribution (£)

Notes

Shashi Verma

Chief technology officer

60,506

Claire Mann

Chief operating officer

49,628

From 3 April 2024

Rachel McLean

Chief finance officer

45,845

Fiona Brunskill

Chief people officer

45,395

Andrea Clarke

General counsel

44,708

Lilli Matson

Chief safety, health and environment officer

44,671

Graeme Craig

Director and chief executive, Places for London

44,656

Nick Dent

Director of customer operations – London Underground

43,434

Isabel Coman

Director of engineering and asset strategy

41,686

Sue Taylor

Director of people (operations), 

employee relations and reward

40,705

Anne Strickland, researcher at the TaxPayers’ Alliance, said:

“These figures are a damning indictment of the profligacy taking place at Transport for London under Sadiq Khan’s watch, with commuters and taxpayers picking up the tab.

“A 189 per cent rise in £100,000-plus pay packets in just two years shows that restraint has gone out of the window. While passengers face higher fares, delays and disruption, TfL’s senior staff are enjoying a six-figure boom with soaring salaries, plush pensions and bloated bonuses.

“Londoners and taxpayers deserve a transport authority focused on efficiency and reliability, not one where top pay and bonuses surge while the network struggles.”

TPA spokespeople are available for live and pre-recorded broadcast interviews via 07795 084 113 (no texts)

Media contact:

William Yarwood
Media Campaign Manager, TaxPayers’ Alliance
[email protected]
24-hour media hotline: 07795 084 113 (no texts)

Notes to editors:

  1. Founded in 2004 by Matthew Elliott and Andrew Allum, the TaxPayers’ Alliance (TPA) campaigns to reform taxes and public services, cut waste and speak up for British taxpayers. Find out more at www.taxpayersalliance.com.
  2. TaxPayers’ Alliance’s research council.
  3. TfL data is sourced from their respective annual accounts for the years 2022-23, 2023-24, and 2024-25.
  4. The TaxPayers’ Alliance has previously identified the remuneration packages of other employees who work for the Greater London Authority (GLA) and the several bodies it is responsible for.