OVO to host series of community events nationwide to help residents make energy savings of up to £360 per year

As part of Warm Welcome Week, OVO is hosting a series of events to offer communities a warm and welcoming space in which they can receive free energy-saving advice and products. The events will be open to everyone, regardless of whether they’re an OVO customer or not.

Beginning on the 19th January 2026, the community events will take place in the following locations:

Monday 19th January
London – Nourish Hub, Unit A, Swanscombe House, 1 St Ann’s Rd, W11 4SS. 12pm – 3pm
Newcastle – St Vincent’s Centre, New Bridge St, NE1 2TQ. 10am-2pm
Tuesday 20th January
Coventry – Foleshill Baptist Church, Broad Street, CV6 5AZ. 11am-3pm
Dundee – Wellgate Library, The Wellgate, DD1 1DB. 12-4pm
Wednesday 21st January
Dundee – Just Bee Productions, St Paul’s Church, 118 Nethergate, DD1 4EH. 10am – 2pm
Bristol – St Anne’s House, Brislington, BS4 4AB. 10am – 2pm
Thursday 22nd January
Swansea – The Collaboration Station, St David’s Place, SA1 3LG. 10am – 2pm
Friday 23rd January
Glasgow – The Pyramid at Anderston, 759 Argyle St, G3 8DS. 12.30-3.30pm

Residents will be able to speak to experts about simple tips to reduce their energy consumption, and if eligible will be able to receive free electric blankets, energy efficient light bulbs and solar battery banks, which could save families up to £360 per year. A range of charities will also be in attendance, including StepChange, Samaritans, BITC, and Citizens Advice, who will be on hand to provide debt advice for anyone struggling with financial hardship.

The initiative has been launched by energy provider OVO in response to the cost-of-living crisis and in partnership with the Warm Welcome charity, which aims to bring communities together at the coldest time of year.

According to the Warm Welcome Campaign, 70% of people agree that Warm Spaces could help them and others in their community cope with high costs. The survey also found that 26% of people have visited a Warm Space in their community at least once in the last 12 months.

These events will be OVO’s latest step to support households, as part of its ongoing £56 million Extra Support Package.

Steven Donovan, Customer Vulnerability Lead, at OVO, said:

“Warm Welcome Week is an incredibly important initiative that supports families across the UK during one of the most difficult times of year. It’s more than just providing a warm space; it’s about making genuine human connections and providing additional support that people may not have known about. OVO wholeheartedly supports its mission, and continues to call on the government to implement a social tariff to protect those who cannot afford to heat their homes through the sustained period of high prices to come.”

David Barclay, Warm Welcome Campaign Director, says:
“Demand for Warm Welcome Spaces is always high in January. It’s the darkest and often coldest time of year, with too many people feeling lonely or having to make the awful choice between heating and eating. OVO’s generous support is vital, raising awareness, connecting communities, and doing everything they can to support people struggling with energy bills.”
“We don’t want anyone to feel cold or alone this winter. That’s why we’re asking everyone to join us in Warm Welcome Week to raise awareness so more people can find a place of belonging and connection close to home, and by encouraging more community spaces to become Warm Welcome Spaces.”
Support for households from OVO

OVO has provided £190m in support since 2022, offering measures such as heated blankets, smart sockets, and efficiency kits, and assisted 29,000 customers this winter already.

OVO’s Extra Support package includes:

Free energy saving products: This includes electric throws, smart sockets, and home efficiency kits.
Energy efficiency upgrades: Customers could receive a wide range of energy-saving measures installed through GBIS – from loft insulation to a new boiler, or even high-end tech like heat pumps. Eligible customers could get a whole package installed, all for free.
Financial support: This includes Direct Debit reductions, emergency credit top-ups, and extended repayment plans.
New partnerships and increased financial relief for customers: alongside help for organisations including Warm Welcome Campaign and StepChange.
Dedicated support: in the most financial difficulty will receive help from a specialist team.