Sarah Hall, who is MP for Warrington South, is asking residents to fill out a survey as part of her ongoing work to improve local NHS services and reduce pressure on A&E.
The survey, launched this week, invites people to share their experiences of A&E, ambulance services and walk-in care.
It aims to gather real stories about long waits, corridor care, confusion over where to go, being passed between services, and other challenges people have faced when seeking urgent help.
It follows Ms Hall’s recent column in the Warrington Guardian outlining a phased proposal to improve healthcare in Warrington, including proposals for a new Urgent Treatment Centre to ease pressure on Warrington Hospital.
Residents completing the survey can also indicate whether they would like assistance from Ms Hall’s office following their experience.
The findings will be used to inform discussions with local NHS partners and Ministers as part of efforts to improve urgent and emergency care provision in Warrington.
Residents can share their experience of urgent care by completing the short survey at SarahHall.co.uk/UTC
Ms Hall said: “When you need urgent medical help, the last thing you should feel is uncertainty.
“I’ve visited Warrington A&E. I’ve seen the pressure staff are under, and I’ve heard from residents who have waited far too long for care.
“This survey is about listening properly. Not headlines, not politics, but real experiences from people here in our town.
“If we’re going to improve urgent care, we need to understand where the system isn’t working as it should.
“The goal is simple: safer care, quicker care, and care that is easier to access.”