Trust is the killer app for the Indian internet economy

Trust in teamwork; bees bridging two swarms; image credit: iStock

Synopsis

Over the long term, mechanisms that enable trust in a society are better kept in the public domain than in private hands.

As a VC for a few years now, I have had a vantage point from which to observe entrepreneurial developments in a number of sectors in the Indian economy. Curiously, they all seem to share a common thread in their mission which can be distilled down to just two words – “building trust”. In any society, transactional trust is determined by two key factors. The extent of information asymmetry and the effectiveness of dispute resolution and contract

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12 mins read, Last Updated: Apr 10, 2025, 05:38:46 PM IST

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