A spokesperson for the Canal and River Trust said: “We are distressed by this tragic accident and offer our sincere condolences to Jody’s family and friends.”
An internal inquiry would be carried out and and the charity would support the coroner, they added.
“Our charity does not own the land around the basin, so decisions about fencing are not directly within our gift. However, we are committed to working in partnership and have already contacted the local council,” they said.
Safety signs were improved around the basin in recent years and a throw-line installed, as well as similar lines being given to nearby businesses.
Although fencing might appear a straightforward solution, in practice it was more complex as safe access to and from the water would need to be maintained for boaters and those needing to enter the water, if rescues were needed, the spokesperson said.
“This will be reviewed as part of our investigation,” they went on.
Walsall Council has been approached for a response.