“The noises are horrendous, it’s going on all day and night.”Plus Dane Housing GroupPlus Dane Housing Group

Medical professionals have pleaded with a housing association to help relocate a nan who has been plagued with issues of anti-social behaviour around her home. Such is the level of disturbance around one area of north Liverpool over the past 18 months that the team at a doctor’s surgery has taken it upon itself to write directly to a housing provider, urging them to help move one of their tenants.

The woman, who the ECHO has chosen not to name to protect her safety, has faced a litany of issues since 2023. Both she and her sister and her surgery are now reaching out to Plus Dane Housing in a bid to secure alternative accommodation.

Her family has told of the threats of violence and disturbance made against her, which have taken a toll on her health and wellbeing. This has prompted her local GP surgery to offer its support.

Speaking to the ECHO, the woman – who was shaken up as she spoke – said the issues had become unbearable. She said: “The noises are horrendous, it’s going on all day and night.

“I tried shouting up one night at 2am but nothing would stop it.” The tenant has lived in her building for eight years with her grandson.

Her sister told the ECHO how in the last 18 months, despite struggling with repeated instances of anti-social behaviour, advice was simply given to bid for a new property. She said: “We don’t know what to do. It’s horrendous what’s gone on, she’s lost three stone in weight.

“A defenceless woman shouldn’t have to put up with this. She’s not going to beg for a new place, she just wants to move.”

The long-suffering nan suffered a brain aneurysm 12 years ago, followed by a heart aneurysm in 2023. This has brought on a series of fits which make life even more difficult for her.

The woman cannot drive but was offered homes in Bootle and Dingle, which would prove difficult to access, according to her sister. She added: “Every time she’s home it gets worse.

“It’s affecting every one of us now.” In a bid to get the move secured, her GP surgery has written to Plus Dane to help.

The letter, seen by the ECHO written by a member of staff on official letterheaded stationery, said: “I’m writing in support of our patient who has been a kinship carer for the past 30 years. She has been a victim of hate crime and intimidation and threat of violence towards her.

“We are concerned about her safety and detrimental effect on her life. Also, this has now escalated and in fear for her family and her own life.

“She has not been able to function or eat due to the level of stress and mental strain. We would plead that she is moved to a place of safety as a matter of urgency.”

A spokesperson for Plus Dane said: “We are in contact with our customer regarding their reports of anti-social behaviour. We have agreed a plan of action to address these issues and taken appropriate action to date, but ASB can take time to resolve fully.

“Our customer has asked for assistance to move, and while this is not always possible, in this instance we are supporting the request. This has included re-assessing their banding as a priority placing and encouraging them to widen their areas of choice for more housing options, while continuing to offer our full support.”