People across the country were asked to rate their experience from “very good” to “very poor” based on how easy it was to make an appointment, how often they saw their preferred GP and confidence in healthcare professionals among other factors.
The data was collected by the NHS as part of the GP Patient Survey 2025.
Blackford House Medical Centre in Croft Lane topped the list in the borough, with 87.6 per cent of patients saying that they had an overall positive experience with the practice.
Carol Armstrong, practice manager partner at Blackford House Medical Centre, said: “The team at Blackford House Medical Centre are all delighted to have achieved such good results in the GP Patient Survey.
“Thank you to all patients who took part in the survey.
“We are all very proud to be part of a hardworking and caring team who always strive to maintain high standards of holistic patient care.”
The Birches Medical Centre in Prestwich followed very closely behind with 87.5 per cent of people reporting an overall positive experience.
Nationally, the data shows that 75.4 per cent of patients found their overall experience as “good” – up from 73.9 per cent last year.
Across the country, 43.9 per cent of patients said that the overall experience was ‘very good’ while 31.5 per cent was ‘fairly good’.
Meanwhile, Ramsbottom Medical Practice in Carr Street, ranking last in the borough list, with 53.8 per cent of patients reporting a positive overall experience and 24.9 per cent.
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Annette Addison, practice manager at Ramsbottom Medical Practice, said: “We were disappointed with the results compared to previous years and appreciate the opportunity to address the concerns raised and share our plans for improvement.
“We acknowledge that the survey results indicate areas where we need to improve our services.
“Patient care and satisfaction are at the heart of what we do, and we are committed to making the necessary changes to improve the experience for all our patients.”
They are also “actively working” to increase the number of available appointments and investing in additional staff training.
Annette added: “While the GP National Survey provides valuable insights, it is based on historic feedback with very limited respondents i.e. 114 responses from a practice list size of 8200.
“We are constantly monitoring our friends and family feedback, which is produced and analysed on a monthly basis and generally shows over 90 per cent satisfaction. This ongoing feedback is instrumental in guiding our improvements where necessary.”
A total of 2,721,415 questionnaires were sent out nationally, and 702,837 were returned completed between December 30 last year and April 1, representing a response rate of 25.8 per cent.