St Martin’s Gate Surgery, Newtown Road, Worcester, was assessed by the Care Quality Commission (CQC) between June 4 and June 10, 2025.
The surgery, which also operates a branch surgery in St Peter’s and cares for more than 14,000 patients, received an overall good rating, and was reported as good in the five main categories: safe, effective, caring, responsive, and well-led.
Among some of the surgery’s strengths, the report said: “The practice supported people to manage their health and wellbeing to maximise their independence, choice and control.
“The service supported people to live healthier lives and, where possible, reduce their future needs for care and support.
“The practice had a GP who had a specialist interest in women’s health and had completed additional training in hormone replacement therapy (HRT) to support women who were going through menopause.
“Staff focused on identifying risks to patients’ health, including those in the last 12 months of their lives, patients at risk of developing a long-term condition, and those with caring responsibilities.”
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However, despite the overall good results, there were aspects in which CQC suggested the surgery can improve, including ensuring a safe environment.
The report stated: “The practice detected and controlled potential risks in the care environment.
“Portable appliance testing and calibration of equipment were completed annually to ensure equipment was safe to use.
“However, we did find equipment at their branch site that had not been calibrated, and leaders told us they had a plan in place for this to be completed.”
The full report can be found on the CQC website.