A horrified couple accidentally ripped off the screen of their brand new smart TV after thinking they were just removing the protective cover.
American TikTokker Kelsey and her husband realised they had made the major mistake as they filmed an unboxing video after moving to Spain.
The lash technician said she expected her new Samsung television to come with a ‘little protective plastic on it that you need to take off’.
However after the couple started peeling it away, they realised that it left a blank, white screen underneath.
And even more alarmingly all the images and text that had appeared while the plastic was on the screen had now disappeared.
Kelsey – who goes by the username @kumalashstudio online – shared footage of the moment she realised what had happened in a now viral TikTok.
‘So basically, you know when you get a new TV and there’s a protective plastic on it that you usually take off, well we thought this was the protective plastic,’ she says.
‘So we started peeling it off and we did not realise that was the actual screen we were peeling off.
A horrified couple accidentally ripped off the screen of their brand new smart TV after thinking they were just removing the protective cover (stock photo)
‘Apparently I am not the only person that has done this because I googled it and there are whole threads of people pulling off the screen.’
Users on TikTok shared their frustration at what had happened in the comments section of the video.
One wrote: ‘TVs don’t come with the protective plastic screen! Are people ok???’
Another questioned: ‘There is no protective sticker though.’
While a third added: ‘What about instructions?’
A fourth person wrote: ‘You just kept on peeling it off!!! Like why didn’t you just stop when you realised.’
However, others shared that they had either come close to or had made the same expensive mistake.
One person wrote: ‘I did this exact thing. Not joking. Almost 2 years ago, same Samsung TV. The corner I swear was peeling how could anyone NOT do this.
Kelsey said she expected her new Samsung television to come with a ‘little protective plastic on it that you need to take off’ (stock photo)
Another added: ‘I’ve had customers do this and it’s so painful to tell them they destroyed their TV. What tv comes with a protective film?!? Answer is none.’
A third quipped: ‘Omg!!! This is 100 per cent something I would do too I mean, you could make glasses out of the screen.’
One user explained that what Kelsey had ripped off was not the whole screen but a polarising film.
They said: ‘This is not the screen. It’s a polarising filter which is used to make sure you’re only seeing like that passes through at a certain direction, to prevent it from looking like a white screen.’
Kelsey later provided an update, saying Samsung were ‘cool’ about the whole thing, and even offered to replace the TV.
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Couple made major mistake as they ripped ‘screen’ off their new smart TV while filming unboxing