One of those is Neil, from Carlisle, who said he needs regular treatment and does not struggle to get appointments.
He takes the blood-thinner medication Warfarin and sees a nurse at the centre once a week.
“I’ve had a heart attack so if my wife phones up and they say no appointments and she says my name it alerts them straight away that I do need to be seen,” he said.
Rachel Murdie is part of the centre’s social prescribing service, a non-clinical role helping people with general health and wellbeing.
She said the advice she offers can make a real difference to patients by extending their social connections and getting them more active.
“What we do is more about engaging and motivation in a variety of services.”