EDINBURGH-BASED software company SME Professional is set for further expansion following the launch of a new open banking integration as part of its property management platform.
The introduction of open banking, to be rolled out to both new and existing customers from this month, follows 12 months of rigorous testing and approvals and is set to significantly enhance SME Professional’s property customer relationship management (CRM).
The open banking technology is described by the company as a “gamechanger” for improved client accounting within the industry, giving firms greater efficiency, visibility and control over client money.
The roll-out marks a successful 2025 for the company, having secured the prestigious silver award for Agency Software Supplier of the Year in the nationwide Negotiator Property Awards for the second year in a row.
Managing director Fraser Sutherland (L) and technical director Robin Lyles.
SME Professional was launched in 2011 by manging director Fraser Sutherland and technical director Robin Lyles.
Welcoming the launch of open banking, Fraser Sutherland, said: “Our new open banking integration is a gamechanger both for our property management platform and the wider industry.
“It provides a smarter and more efficient approach to client accounting which can lead to significant cost savings for all our clients.”
The new integration connects directly to a firm’s existing client bank accounts, providing transaction feeds, automated reconciliation, and greater accuracy across client money records.
Crucially, property management firms migrating from accountancy systems that restrict users to provider-controlled client accounts can now retain their own established banking arrangements – maintaining full control while benefiting from modern open banking technology.
Designed around the practical demands of day-to-day operations, the system supports detailed client money tracking, automated postings, robust reporting, and sophisticated deposit scheme integrations, all delivered through a proven platform that integrates seamlessly with existing banking relationships.
Fraser added: “SME Professional reflects nearly two decades of experience developing advanced, cloud-based systems for property management firms.
“By introducing open banking, we’re extending an already mature and comprehensive platform with enhanced financial intelligence – without compromising control, compliance, or operational integrity.”
SME Professional’s open banking integration is also set to strengthen transparency and compliance for clients by providing clearer visibility of funds, backed by robust audit trails.
Fraser added: “Because SME Professional’s integration works alongside existing bank accounts, firms can adopt modern financial technology without disrupting established banking arrangements or losing control of client money.
The SME Professional software platform delivers the full range of functionality required by multi-service agencies, with a strong emphasis on process-driven workflows.
This approach has a proven track record of helping customers save both time and resources compared with alternative systems.
SME Professional has expanded by word-of-mouth recommendation since its launch in 2011.
Initially covering 70% of the market in major Scottish cities such as Edinburgh and Dundee, the company became the largest provider in the Scottish lettings agency market before expanding across the rest of the UK.
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