Claude was down for many – here’s everything we know

Sometimes lightning strikes twice, as Claude has confirmed a separate issue aside from ‘elevate error rates’, as some folks are also experiencing trouble signing into the platform itself.

The full bulletin reads: “We are currently investigating an issue affecting Claude Code authentication. Users may encounter errors when attempting to sign in or authenticate their Claude Code sessions.” It was posted at 11:22 AM ET, and I can confirm that I did have issues signing in to Claude, as did a few of my colleagues.

(Image credit: Future/Jacob Krol)

2026-01-22T16:33:04.914Z

There’s still no update on elevated errors when using Claude, but Anthropic has a fix for authenticating with the platform. As of 11:29 AM ET – just minutes ago – Claude says a fix has been rolled out:

“The issue has been identified and a fix is being implemented,” this hopefully means that if you haven’t been able to sign in or authenticate into Claude Code, you’ll be back in shortly.

As of 11:49AM ET, Claude says the issue causing ‘elevated error’ rates with the AI chatbot is resolved. That’s good news and means that Claude should be operating normal or closer to it shortly whether you’re on desktop or mobile and regardless if you’re a paid or free subscriber.

That means the issues impacting Claude lasted for about an hour and 20 minutes since we started seeing Down Detector reports spike, and by Anthropic’s timeline it lasted for roughly 40 minutes … well at least since it confirmed the ‘elevated error’ rates.

I’m back and able to have conversations with Claude, albeit every few are a bit slower moving, but let us know in the comments below if it’s back for you. Additionally, reports on Down Detector as of 11:36 AM ET are under 300 reports.