NiCE to Acquire Cognigy for $995MN, Wants to “Set a New Standard” for AI in Customer Experience
NiCE has agreed a $955MN deal to acquire Cognigy, the prominent enterprise conversational and agentic AI provider. Cognigy…
‘Without AI, Q Fever Might Not Have Been on Our List’
Ioannina, a lakeside town in northern Greece surrounded by mountains, is not the kind of place you expect…
The Greek Small-Town Doctor Who Knows AI’s Secrets
On vacation in Greece since July 17, I figured it was a good opportunity to see how artificial…
Nearly 75pc of US teens use AI companions: Study highlights mental health risks and warns against use for those under 18
SAN FRANCISCO, July 18 — Nearly three in four American teenagers have used AI companions, with more than…
Chatbot therapy? Available 24/7 but users beware
As the use of AI therapy chatbots grows, so do potential dangers Can AI help close the mental…
Free Lunch Is Over for the AI That Broke the Web
The foundational deal of the modern web, a handshake agreement that powered two decades of search and content,…
The AI Backlash Keeps Growing Stronger
Before Duolingo wiped its videos from TikTok and Instagram in mid-May, social media engagement was one of the…
Psychiatrist Horrified When He Actually Tried Talking to an AI Therapist, Posing as a Vulnerable Teen
More and more teens are turning to chatbots to be their therapists. But as Boston-based psychiatrist Andrew Clark…
ChatGPT Tells Users to Alert the Media That It Is Trying to ‘Break’ People: Report
ChatGPT’s sycophancy, hallucinations, and authoritative-sounding responses are going to get people killed. That seems to be the inevitable…
Anthropic launches a voice mode for Claude
Anthropic has begun to roll out a “voice mode” for its Claude chatbot apps. The voice mode (in…