{"id":100538,"date":"2025-05-14T10:31:07","date_gmt":"2025-05-14T10:31:07","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/100538\/"},"modified":"2025-05-14T10:31:07","modified_gmt":"2025-05-14T10:31:07","slug":"monzo-makes-major-change-affecting-millions-of-customers-personal-finance-finance","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/100538\/","title":{"rendered":"Monzo makes major change affecting millions of customers | Personal Finance | Finance"},"content":{"rendered":"<p>Monzo is set to introduce a game-changing feature that allows customers to cancel a bank transfer within seconds if they spot an error, offering a 10- to 60-second window to halt a mistaken payment. The &#8220;undo payments&#8221; tool has been hailed as a &#8220;comfort blanket&#8221;.<\/p>\n<p>Andy Sacre, head of payments at <a data-link-tracking=\"InArticle|Link\" title=\"Monzo\" href=\"https:\/\/www.express.co.uk\/latest\/monzo\" target=\"_blank\" rel=\"noopener\">Monzo<\/a>, commented: &#8220;We know it&#8217;s important to be able to send money quickly and easily \u2013 but we also know that mistakes can happen, whether that&#8217;s sending the wrong amount to someone or paying the wrong person.&#8221;<\/p>\n<p>Users will have the flexibility to set the cancellation timer to their preference, with options including 10, 15 (the default), 30, or 60 seconds.<\/p>\n<p>The innovative feature, which will be gradually introduced to Monzo customers starting Wednesday, allows them to tap an &#8220;undo payment&#8221; button before time runs out, ensuring the funds stay in the sender&#8217;s account without alerting the intended recipient of the near-miss transaction.<\/p>\n","protected":false},"excerpt":{"rendered":"Monzo is set to introduce a game-changing feature that allows customers to cancel a bank transfer within seconds&hellip;\n","protected":false},"author":2,"featured_media":100539,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[46710,46708,51,15671,12523,16,46709,15],"class_list":{"0":"post-100538","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-andy-sacre","9":"tag-bank-transfer-cancellation","10":"tag-business","11":"tag-monzo","12":"tag-personal-finance-section","13":"tag-uk","14":"tag-undo-payments-feature","15":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114505730150421084","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/100538","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=100538"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/100538\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/100539"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=100538"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=100538"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=100538"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}