{"id":102545,"date":"2025-05-15T04:06:32","date_gmt":"2025-05-15T04:06:32","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/102545\/"},"modified":"2025-05-15T04:06:32","modified_gmt":"2025-05-15T04:06:32","slug":"tortus-and-x-on-health-expand-ai-assistant-across-primary-care","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/102545\/","title":{"rendered":"TORTUS and X-on Health expand AI assistant across primary care"},"content":{"rendered":"

Clinical AI assistants will be made available to GP practices across the UK through a strategic partnership between TORTUS and X-on Health.<\/strong><\/p>\n

TORTUS\u2019 Surgery Intellect ambient voice technology (AVT) listens to face-to-face and telephone consultations and automatically generates clinical notes, referral letters, clinical coding, and administrative tasks in real-time.<\/p>\n

It will be available to all GP practices regardless of their existing telephony provider, with additional benefits available to existing customers of X-on Health\u2019s Surgery Connect<\/a> cloud telephony system.<\/p>\n

Julian Coe, managing director of X-on Health, said:\u00a0\u201cAfter several years of working together, we\u2019re tremendously excited to finally announce our partnership with TORTUS<\/a>.<\/p>\n

\u201cMany organisations are looking into AI medical scribes, but only a select few can achieve the rigorous clinical safety standards required by Medicines and Healthcare products Regulator Agency (MHRA) certified medical devices. TORTUS sets that benchmark.<\/p>\n

\u201cIntegrating Surgery Intellect into our Surgery Connect and Surgery Assist platforms will unify previously fragmented systems into a streamlined, intelligent care navigation platform, ultimately improving patient access and easing pressures on GP practices.\u201d<\/p>\n

The integrated Surgery Intellect product is expected to be available from mid June 2025 at 10 integrated care boards which have approval to deploy the product.<\/p>\n

Surgery Connect customers will be able to deploy Surgery Intellect anywhere in the call flow, for example to transcribe incoming telephone calls at reception or voicemails.<\/p>\n

Dr Dom Pimenta, chief executive and co-founder of TORTUS, said: \u201cX-on Health<\/a> was the clear choice as our primary care partner.<\/p>\n

\u201cTheir telephony systems sit at the heart of GP patient access, with over 40 million calls a month, and our combined offering directly addresses NHS connectivity challenges.<\/p>\n

\u201cWith TORTUS already operational nationwide in hospitals and ambulance services, this collaboration sets a new standard for connected, efficient healthcare delivery, significantly improving clinicians\u2019 working lives.\u201d<\/p>\n

The announcement follows a multi-site trial<\/a> of TORTUS\u2019 AVT technology, led by Great Ormond Street Hospital for Children, involving more than 7,000 patients across adult outpatients, primary care, paediatrics, mental health, community care, A&E and the London Ambulance Service.<\/p>\n

Interim results from the evaluation, published by the Department of Health and Social Care in April 2025<\/a>, found that AVT \u201cdramatically\u201d reduced admin, allowed clinicians to spend more time with patients and enabled more patients to be seen in A&E.<\/p>\n

Full results from the trial are expected to be published in 2025, with an additional paper detailing TORTUS\u2019s rigorous clinical evaluation framework also to be published in Nature Digital Medicine.<\/p>\n

NHS England published guidance<\/a> on 27 April 2025, encouraging NHS clinicians to use speech technologies and generative AI to transcribe patient consultations and turn them into structured medical notes and letters.<\/p>\n

The guidance<\/a> provides an overview of ambient scribing products and key considerations for chief information officers and chief clinical information officers leading AI adoption in health settings.<\/p>\n

Meanwhile, Accurx<\/a> and Tandem Health<\/a> announced on 29 April 2025 that they have launched an AI scribing tool across the NHS<\/a> that transcribes, summarises and codes patient consultations into a trust\u2019s clinical record.<\/p>\n","protected":false},"excerpt":{"rendered":"Clinical AI assistants will be made available to GP practices across the UK through a strategic partnership between…\n","protected":false},"author":2,"featured_media":102546,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4316],"tags":[37740,47361,105,4348,47362,47363,47364,37744,16,15,47365],"class_list":{"0":"post-102545","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-ambient-voice-technology","9":"tag-clinical-ai-assistant","10":"tag-health","11":"tag-healthcare","12":"tag-scribing-tool","13":"tag-surgery-connect","14":"tag-surgery-intellect","15":"tag-tortus","16":"tag-uk","17":"tag-united-kingdom","18":"tag-x-on-health"},"share_on_mastodon":{"url":"","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/102545","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=102545"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/102545\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/102546"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=102545"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=102545"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=102545"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}