{"id":1064263,"date":"2026-07-02T18:21:19","date_gmt":"2026-07-02T18:21:19","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/1064263\/"},"modified":"2026-07-02T18:21:19","modified_gmt":"2026-07-02T18:21:19","slug":"playstations-reputation-is-at-rock-bottom-where-do-we-go-from-here","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/1064263\/","title":{"rendered":"PlayStation’s Reputation Is at Rock Bottom – Where Do We Go from Here?"},"content":{"rendered":"

\"Reaction:<\/a> Image: Push Square<\/p>\n

As I wrote yesterday<\/a>, fan sentiment in PlayStation is at its lowest ever ebb.<\/p>\n

My colleague Rob Ramsey alluded to this prior to last month\u2019s State of Play<\/strong><\/a> show, arguing Sony needed to deliver a banger<\/a> to revive perception of its flagging brand.<\/p>\n

I think its event was adequate<\/a> but I\u2019m not sure it did much to quell the dissatisfaction of enthusiasts. This week it decided to plunge its reputation by killing physical games<\/a>.<\/p>\n

While I think it\u2019s important to criticise the company for its bad decisions<\/a>, I think we also need to consider where we go from here. Wallowing and whining will only get us so far.<\/p>\n

I don\u2019t expect an overnight recovery, and I will continue to hold the brand to account, but here\u2019s broadly the set of steps I expect from PlayStation next.<\/p>\n

PS Store Simply Must Improve
\n\"Reaction:<\/a> Image: Push Square<\/p>\n

Ideally, I\u2019d like Sony to reverse its decision to stop making physical games, but I\u2019m concerned by the fact that one of its facilities has already started retraining staff<\/a> as it looks to manufacture other products.<\/p>\n

I think fans should keep the pressure on the company to change its stance, but if that\u2019s simply not possible, then I believe the PS Store<\/strong><\/a> is in need of a vast and swift upgrade.<\/p>\n

There\u2019s no doubt that Sony\u2019s digital storefront is among the worst and least flexible out of all the options, and if the company is going to force us to interact with it then it must take some necessary steps:<\/p>\n