{"id":1143768,"date":"2026-08-12T04:40:20","date_gmt":"2026-08-12T04:40:20","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/1143768\/"},"modified":"2026-08-12T04:40:20","modified_gmt":"2026-08-12T04:40:20","slug":"nhs-data-counters-claims-that-330m-palantir-deal-has-led-to-no-improvement","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/1143768\/","title":{"rendered":"NHS data counters claims that \u00a3330m Palantir deal has led to &#8216;no improvement&#8217;"},"content":{"rendered":"<p>\t\t\tTuesday 11 August 2026 2:45 pm<br \/>\n\t\t\t\t\t\u00a0|\u00a0\u00a0Updated:\u00a0<\/p>\n<p>\t\t\tTuesday 11 August 2026 3:21 pm\n\t<\/p>\n<p><img width=\"742\" height=\"495\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2026\/08\/Labour-Leader-Sir-Keir-Starmer-Visits-Chelsea-and-Westminster-Hospital-On-The-Anniversary-Of-UKs-Fir.png\" class=\"media \" alt=\"Brit are seeking financial support from the \u2018Bank of Mum and Dad\u2019 to afford private healthcare.\" fetchpriority=\"high\" loading=\"eager\" decoding=\"sync\"  \/>\t\tThe UK is preparing to review Palantir\u2019s NHS contract ahead of a break clause\t<\/p>\n<p class=\"wp-block-paragraph\">Internal NHS data indicates that Palantir\u2019s hospital discharge tool cut delays by as much as 28 per cent, City AM understands, challenging recent reports from critics of the tech giant that it had made \u201cno noticeable improvement\u201d to the healthcare system\u2019s efficiency.<\/p>\n<p class=\"wp-block-paragraph\">According to an internal NHS England report seen by City AM, trusts using the Optica AI tool recorded a 14.1 to 14.9 per cent fall in discharge delay days among long-stay patients, compared with a 2.9 to 3.5 per cent increase at trusts that had not adopted it.<\/p>\n<p class=\"wp-block-paragraph\">For patients managed directly through <a href=\"https:\/\/www.england.nhs.uk\/digitaltechnology\/nhs-federated-data-platform\/solution-exchange-product-catalogue\/discharge-planning-optica\/\" data-type=\"link\" data-id=\"https:\/\/www.england.nhs.uk\/digitaltechnology\/nhs-federated-data-platform\/solution-exchange-product-catalogue\/discharge-planning-optica\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Optica<\/a>, NHS England calculated a 28 per cent reduction in delay days.<\/p>\n<p class=\"wp-block-paragraph\">The figures were drawn up late last year in response to an analysis by the Health Foundation, which was subsequently cited in reports questioning the effectiveness of Palantir\u2019s Federated Data Platform (FDP).<\/p>\n<p class=\"wp-block-paragraph\">The Health Foundation found \u201cno noticeable improvement\u201d in hospital discharge performance associated with Optica.<\/p>\n<p class=\"wp-block-paragraph\">NHS England\u2019s response disputes the way that conclusion was reached, arguing the analysis included large numbers of shorter hospital stays which the tool is not primarily designed to address.<\/p>\n<p class=\"wp-block-paragraph\">The NHS document has not been published and its findings do not establish that Optica alone caused the reductions.<\/p>\n<p class=\"wp-block-paragraph\">The disagreement instead centres on how the impact of the software should be measured and which patients should be included.<\/p>\n<p class=\"wp-block-paragraph\">It comes as the government prepares to review Palantir\u2019s \u00a3330m NHS contract ahead of a February 2027 break clause, the Department of Health and Social Care (DHSC) has confirmed.<\/p>\n<p>Health Department defends Palantir deal<\/p>\n<p class=\"wp-block-paragraph\">\u201cAs per standard practice, this contract will be reviewed ahead of the February 2027 break clause,\u201d a DHSC spokesperson told City AM.<\/p>\n<p class=\"wp-block-paragraph\">However, the department defended the programme, adding that \u201cthousands more patients are benefitting from the NHS Federated Data Platform every month, including through the reduction in the number of unnecessary days spent in hospital after treatment.\u201d<\/p>\n<p class=\"wp-block-paragraph\">The decision is likely to receive heightened scrutiny after separate official figures showed the expected lifetime cost of the wider FDP programme has risen to \u00a31.1bn, while its forecast financial benefits have been revised down to \u00a3808m.<\/p>\n<p class=\"wp-block-paragraph\">The \u00a31.1bn figure covers the wider rollout and operation of the programme rather than Palantir\u2019s contract alone.<\/p>\n<p class=\"wp-block-paragraph\">The National Infrastructure and Service Transformation Authority (NISTA) attributed the higher cost to \u201cincreased delivery at scale\u201d, while the reduction in expected benefits followed updated rollout plans, improved data and more detailed assumptions about usage and performance.<\/p>\n<p class=\"wp-block-paragraph\">Despite the changes, the FDP retains a green delivery rating from NISTA, making it one of 29 out of 172 major government programmes to receive the rating.<\/p>\n<p>Dispute over Palantir\u2019s impact<\/p>\n<p class=\"wp-block-paragraph\">At the centre of the conflicting findings is Optica, Palantir\u2019s AI tool used to coordinate the discharge of patients who may require additional care or support before leaving hospital.<\/p>\n<p class=\"wp-block-paragraph\">The Health Foundation compared performance more broadly across hospitals that had and had not adopted Optica.<\/p>\n<p class=\"wp-block-paragraph\">NHS England argued in its unpublished response that this diluted the apparent impact because most hospital admissions involve shorter and simpler stays, while Optica is primarily intended for patients with more complex discharge needs.<\/p>\n<p class=\"wp-block-paragraph\">Its analysis instead examined patients staying for more than seven, 14 and 21 days.<\/p>\n<p class=\"wp-block-paragraph\">Across those groups, trusts using Optica recorded reductions in delay days of between 14.1 and 14.9 per cent, compared with increases of between 2.9 and 3.5 per cent at trusts without the tool.<\/p>\n<p class=\"wp-block-paragraph\">\u201cThe Health Foundation report appears to misunderstand what the tool does,\u201d a Palantir spokesperson told City AM. <\/p>\n<p class=\"wp-block-paragraph\">\u201cOptica is focused on supporting the more efficient discharge of long stay patients with complex needs. And that is where it is delivering results.\u201d<\/p>\n<p class=\"wp-block-paragraph\">\u201cBy lumping in the vast number of cases where patients are in hospital less than a week, they are comparing apples and oranges, and diluting the impact of the product.\u201d<\/p>\n<p class=\"wp-block-paragraph\">However, Tom Bartlett, founder of Bartlett Data and a former deputy director of data engineering at NHS England, told City AM there were \u201cproblems with both of the methodologies that have been used\u201d.<\/p>\n<p>\t\t\t\t\tRead more<\/p>\n<p>\t\t\t<a class=\"read-more__link\" href=\"https:\/\/www.cityam.com\/ignore-palantirs-political-opponents-and-look-at-the-data-this-technology-helps-patients\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Ignore Palantir\u2019s political opponents and look at the data: this technology helps patients<\/a><\/p>\n<p class=\"wp-block-paragraph\">One issue is that adoption can differ significantly within the same hospital.<\/p>\n<p class=\"wp-block-paragraph\">A trust counted as an Optica user may have some wards using the software heavily and others not using it at all, making trust-wide comparisons less precise.<\/p>\n<p class=\"wp-block-paragraph\">\u201cIf you\u2019ve got a hospital that\u2019s got 10 wards and two of them are using Optica, you should be doing an analysis of those two wards, not of the 10,\u201d Bartlett said.<\/p>\n<p class=\"wp-block-paragraph\">He nevertheless disputed the Health Foundation\u2019s conclusion.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI think [the NHS analysis] is more accurate than it\u2019s been given credit for,\u201d he said, describing the finding of \u201cno noticeable improvement\u201d as \u201cabsolutely wrong\u201d.<\/p>\n<p class=\"wp-block-paragraph\">Bartlett told City AM further analysis would be needed to isolate wards actively using the software and determine more precisely how much of any improvement could be attributed to Optica.<\/p>\n<p>Unpublished NHS figures<\/p>\n<p class=\"wp-block-paragraph\">The NHS response was prepared after the Health Foundation raised concerns privately late last year, but has not subsequently been published even after the think tank\u2019s findings became public.<\/p>\n<p class=\"wp-block-paragraph\">Dr David Nicholl of Doctors\u2019 Association UK, which has campaigned against the Palantir contract, urged caution over the figures.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI am so sceptical about anything that NHS England put out about FDP,\u201d he told City AM, citing conversations with NHS staff who had questioned whether the platform offered benefits over software already in use.<\/p>\n<p class=\"wp-block-paragraph\">\u201cI haven\u2019t heard anyone who\u2019s had a good word for it,\u201d he said.<\/p>\n<p class=\"wp-block-paragraph\">The Office for Statistics Regulation has separately scrutinised NHS England\u2019s presentation of figures used to promote the benefits of the FDP.<\/p>\n<p class=\"wp-block-paragraph\">The watchdog told City AM that its previous investigation concluded on 22 July, but said it had since received \u201cfurther, separate casework\u201d relating to the FDP which it was now considering.<\/p>\n<p class=\"wp-block-paragraph\">There is no set timetable for that work, and the OSR said it was not expecting the unpublished analysis seen by City AM to be formally submitted to it.<\/p>\n<p class=\"wp-block-paragraph\">It has asked NHS England to keep it informed about promised improvements to the presentation of FDP data, including adding a more prominent caveat to its benefits website.<\/p>\n<p class=\"wp-block-paragraph\">\u201cWe also set out our expectation that any figures cited by ministers or in official briefings about the FDP and its effectiveness are communicated in a clear, accurate manner,\u201d the regulator told City AM.<\/p>\n<p>\u00a3330m deal faces 2027 decision<\/p>\n<p class=\"wp-block-paragraph\">The scrutiny comes as the government approaches a decision over the future of one of its highest-profile tech contracts.<\/p>\n<p class=\"wp-block-paragraph\">Palantir won the \u00a3330m contract in 2023 to provide the technology behind the FDP, which is aimed at connecting data held across different parts of the NHS and provide hospitals with tools covering areas including patient discharge and waiting lists.<\/p>\n<p class=\"wp-block-paragraph\">The wider programme is now forecast to cost \u00a31.1bn over its lifetime and deliver \u00a3808m of financial benefits, although Palantir said the latest published benefit-to-cost measure remained \u00a34.92 for every \u00a31 spent.<\/p>\n<p class=\"wp-block-paragraph\">The company also pointed to NISTA\u2019s green assessment and said the most recent annual increase in costs was below the five per cent threshold used to identify material changes.<\/p>\n<p class=\"wp-block-paragraph\">\u201cPalantir software is helping the NHS to deliver better patient care \u2013 including additional operations, a reduction in discharge delays and an increase in patients finding out whether they need cancer treatment,\u201d a spokesperson said.<\/p>\n<p class=\"wp-block-paragraph\">Nicholl said his opposition to the contract had increasingly shifted from concerns around Palantir itself towards whether the NHS was receiving sufficient value for the money being spent.<\/p>\n<p class=\"wp-block-paragraph\">\u201cIt\u2019s a colossal sum of money,\u201d he said. \u201cFor something that doesn\u2019t do any better than what we\u2019ve already got.\u201d<\/p>\n<p class=\"wp-block-paragraph\">Bartlett, however, warned that terminating the contract would carry costs of its own because the NHS would need to procure and roll out replacement systems across hospitals already using the FDP. \u201cIf the supplier is delivering, why would you pull it out?\u201d he said.<\/p>\n<p class=\"wp-block-paragraph\">DHSC has not indicated which way the government is leaning. Its confirmation that the contract will be reviewed ahead of February 2027 means ministers will have to assess the competing evidence over the coming months, including whether the improvements identified in NHS England\u2019s analysis can be independently attributed to the platform.<\/p>\n<p>\t\t\t\t\tRead more<\/p>\n<p>\t\t\t<a class=\"read-more__link\" href=\"https:\/\/www.cityam.com\/leeds-nhs-innovation-to-accelerate-global-adoption-of-ai-enabled-pathology-for-cancer-diagnostics-through-epredia-partnership\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Leeds NHS Innovation to Accelerate Global Adoption of AI-enabled Pathology for Cancer Diagnostics Through Epredia Partnership<\/a><\/p>\n<p>\t\tSimilarly tagged content: <\/p>\n<p>\t\t\tSections\t\t<\/p>\n<p>\t\t\tCategories\t\t<\/p>\n<p>\t\t\tPeople &amp; Organisations\t\t<\/p>\n","protected":false},"excerpt":{"rendered":"Tuesday 11 August 2026 2:45 pm \u00a0|\u00a0\u00a0Updated:\u00a0 Tuesday 11 August 2026 3:21 pm The UK is preparing to&hellip;\n","protected":false},"author":2,"featured_media":1143769,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[4316],"tags":[7982,25449,1394,51,10075,105,4348,22983,310975,12,211,55451,310976,34727,4806,16,10788,310977,15],"class_list":["post-1143768","post","type-post","status-publish","format-standard","has-post-thumbnail","category-healthcare","tag-ai-regulation","tag-ai-tool","tag-big-tech","tag-business","tag-dhsc","tag-health","tag-healthcare","tag-healthtech","tag-national-heath-service","tag-news","tag-nhs","tag-nhs-app","tag-optica-tool","tag-palantir","tag-silicon-valley","tag-uk","tag-uk-government","tag-uk-health-data","tag-united-kingdom"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/117080702655695497","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/1143768","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=1143768"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/1143768\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/1143769"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=1143768"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=1143768"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=1143768"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}