{"id":1150241,"date":"2026-08-15T15:24:22","date_gmt":"2026-08-15T15:24:22","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/1150241\/"},"modified":"2026-08-15T15:24:22","modified_gmt":"2026-08-15T15:24:22","slug":"local-womans-mental-health-efforts-brings-wind-phone-to-worthington-the-globe","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/1150241\/","title":{"rendered":"Local woman’s mental health efforts brings Wind Phone to Worthington – The Globe"},"content":{"rendered":"

WORTHINGTON \u2014 Charlotte Heinz-Hoefert, a licensed professional clinical counselor for almost 13 years, opened her business Woven Counseling and Consultation Services, LLC, early in 2025 so that she could help people with immediate support and assistance. Part of her efforts involved bringing a Wind Phone to Worthington.<\/p>\n

Heinz-Hoefert moved to Worthington in 2017 to work in mental health and is \u201creally happy to call (Worthington) home.\u201d<\/p>\n

She came up with the business name Woven because her theoretical orientation is systems-based, and out of that, she gravitates toward the modalities of feminist and solution focused, which are rooted in the concept of intersectionality, \u201cwhich is like an intersecting type of web,\u201d she said. \u201cPlus my name, Charlotte\u2019s Web.\u201d<\/p>\n

Heinz-Hoefert also developed an interest for Guatemalan woven textiles after studying abroad there for a couple of weeks during graduate school at St. Cloud State University.<\/p>\n

\u201cThere\u2019s stories and symbolism behind that,\u201d she said. \u201cThere\u2019s so many layers to it and in so many different cultures \u2026 there\u2019s women that are weavers and storytellers, and words are powerful, like Charlotte\u2019s Web, where words save others lives.\u201d<\/p>\n

Licensed in five states (Minnesota, South Dakota, Iowa, Wisconsin and Georgia), her practice is virtual only through a secure telehealth platform. She provides mental health counseling, clinical supervision and immigration evaluations.<\/p>\n

\u201cIt\u2019s kind of like traditional talk therapy just from the comfort and convenience of somebody\u2019s home,\u201d Heinz-Hoefert said, adding that she partners with local immigration law firms as well.<\/p>\n

Her business model is a little different from others in that she doesn\u2019t accept health insurance. Her services are more of a transaction between her and the client to save administrative hours arguing for coverage, reimbursement rates and the chance of clawbacks. It\u2019s also a way she can protect clients\u2019 privacy even more.<\/p>\n

\u201cNow that I\u2019m in private practice, I\u2019m able to not only just help people one-on-one like a clinical counseling session for 50 minutes, but then I\u2019m also able to do some of these more pro bono, community service type of things, which has been really nice,\u201d she said.<\/p>\n

Heinz-Hoefert brought the idea of a Wind Phone \u2014 a disconnected landline for people experiencing the grieving process to connect with their deceased loved ones by letting their words be carried through the wind, providing a source of comfort, hope and support \u2014 to the city of Worthington last year after seeing more things about it in grief groups.<\/p>\n

\u201cAnd then I was thinking, I actually have a disconnected landline at my house, it came with the house when we bought it \u2026 I\u2019ve never taken it down,\u201d she said. \u201cI saw all these things about Wind Phones and then my dad passed away in 2022. Of course, grief is a journey. \u2026 Aren\u2019t I privileged and fortunate? I have a Wind Phone already.<\/p>\n

\u201cI\u2019m seeing all these different stories and personal experiences using them and communities benefiting from them, and then I think about the other homes in Worthington, or the people from all over the world that have moved here and started families, they don\u2019t necessarily have access to a Wind Phone in their own house, and they struggle with grief too,\u201d Heinz-Hoefert continued. \u201cMy dad is buried in Florida, so that\u2019s a struggle just like somebody who\u2019s grandpa\u2019s buried in El Salvador or if they\u2019re not able to make it to their aunt\u2019s funeral in Thailand or something.\u201d<\/p>\n

This is one thing that regardless of what language they speak, how much money they have, whether or not they\u2019re covered by health insurance or whatever, they have access to using the Wind Phone.<\/p><\/blockquote>\n

Charlotte Heinz-Hoefert<\/p>\n

The Worthington City Council on Monday night approved Heinz-Hoefert’s request to place a Wind Phone on the peninsula at Sunset Bay \u2014 a serene and secluded spot accessible by from the Puppy Park parking lot, and not far off the paved trail.<\/p>\n

\u201cI know when a lot of people are grieving, they don\u2019t necessarily want it to be on full display,\u201d Heinz-Hoefert said. \u201cIt\u2019s not this dark secret that anybody has to hide, but it is a private moment usually.\u201d<\/p>\n

She said if the phone were placed in the parking lot of a public community mental health center where there\u2019s a lot of foot traffic, that can increase stigma related to mental health.<\/p>\n

\u201cAnybody could be struggling; we could be struggling with mental health in the Walmart parking lot, like it\u2019s not limited to just one area,\u201d Heinz-Hoefert said. \u201cAnd it might be somebody that doesn\u2019t even realize that\u2019s what they need. They might just see it and think, \u2018Well, I have always wondered what I would have wanted to say to my relative that passed away.\u2019\u201d<\/p>\n

\u201cThis is one thing that regardless of what language they speak, how much money they have, whether or not they\u2019re covered by health insurance or whatever, they have access to using the Wind Phone,\u201d Heinz-Hoefert said.<\/p>\n

<\/p>\n

\"Chloe<\/p>\n

<\/a><\/p>\n

\n Chloe Farnsworth became a reporter for The Globe in April of 2025 and has been the paper’s community editor since October 2025. She received a Bachelor of Arts degree for journalism from the University of Minnesota Duluth.\n <\/p>\n","protected":false},"excerpt":{"rendered":"WORTHINGTON \u2014 Charlotte Heinz-Hoefert, a licensed professional clinical counselor for almost 13 years, opened her business Woven Counseling…\n","protected":false},"author":2,"featured_media":1150242,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[4317],"tags":[312799,105,218,8697,312800,16,15,312801,312802,312803],"class_list":["post-1150241","post","type-post","status-publish","format-standard","has-post-thumbnail","category-mental-health","tag-charlotte-heinz-hoefert","tag-health","tag-mental-health","tag-minnesota","tag-sunset-bay","tag-uk","tag-united-kingdom","tag-wind-phone","tag-worthington","tag-woven-consulting"],"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/117100222512844316","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/1150241","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=1150241"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/1150241\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/1150242"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=1150241"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=1150241"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=1150241"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}