{"id":117253,"date":"2025-05-20T14:21:09","date_gmt":"2025-05-20T14:21:09","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/117253\/"},"modified":"2025-05-20T14:21:09","modified_gmt":"2025-05-20T14:21:09","slug":"mastercard-to-pay-out-100000000-to-customers-who-can-claim","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/117253\/","title":{"rendered":"Mastercard to pay out \u00a3100,000,000 to customers &#8211; who can claim?"},"content":{"rendered":"<p>\t\t<img fetchpriority=\"high\" width=\"646\" height=\"431\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/05\/SEI_243160859-5613.jpg\" class=\"article-image wp-image-22695478\" alt=\"Stuttgart, Germany - May 1, 2024: Credit cards from Mastercard for paying as background in Stuttgart, Germany.; Shutterstock ID 2463046209; purchase_order: -; job: -; client: -; other: -\" decoding=\"sync\"\/><br \/>\n\t\tThe decision comes after a long-running legal case brought by Walter Merricks (Picture: Shutterstock)<\/p>\n<p>Shoppers will have six months to claim a share of \u00a3100,000,000 in compensation over Mastercard fees now judged to be unfair.<\/p>\n<p>A court judgment<a href=\"https:\/\/www.catribunal.org.uk\/judgments\/12667716-walter-hugh-merricks-cbe-v-mastercard-incorporated-and-others-judgment-csao\" target=\"_blank\" rel=\"noopener\"> published today<\/a> approved a \u00a3200,000,000 settlement.<\/p>\n<p>Of this, half of this has been earmarked for UK claimants, who can receive up to \u00a370 each.<\/p>\n<p>The decision comes after a long-running legal case brought by Walter Merricks, a\u00a0former financial ombudsman, who first took action almost a decade ago. <\/p>\n<p>The \u00a3200,000,000 figure was agreed in principle in February, and it has now been divvied up to show how much is available for consumer claimants.<\/p>\n<p>Who can claim compensation from Mastercard?<\/p>\n<p>It is not only those who used Mastercard themselves.<\/p>\n<p>Anyone who made purchases from businesses selling in the UK between 1992 and 2008 could be affected by the class action claim.<\/p>\n<p>\t\t<img width=\"646\" height=\"474\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/05\/SEI_252270717-64b9-e1747748474870.jpg\" class=\"article-image wp-image-23119401\" alt=\"Supermarket shelves stocked with a wide variety of crisps and snack bags, including Kettle Chips\" loading=\"lazy\" decoding=\"async\"\/><br \/>\n\t\tMajor supermarkets were among those accepting Mastercard for payment in the relevant time period (Picture: Shutterstock)<\/p>\n<p>This is because the case centred on fees charged to businesses who accepted their credit cards or debit cards.<\/p>\n<p>The European Commission found the transaction fees were unlawful.<\/p>\n<p>Around half a million businesses in the UK paid the fees, including major supermarkets, and it is alleged that they passed the costs onto customers in the form of higher prices.<\/p>\n<p>How much is compensation?<\/p>\n<p>It depends on how many people apply. The more people who apply, the less it will be.<\/p>\n<p>Based on estimates heard in court, the amount is expected to be about \u00a345 each.<\/p>\n<p>It will be capped at \u00a370 even if fewer people come forward, but there is no minimum. <\/p>\n<p>Who is eligible?<\/p>\n<p>You don\u2019t have to have been part of the legal action before now to be able to claim. <\/p>\n<p>The claims website advises that to be eligible, people must have satisfied certain criteria.<\/p>\n<p>In most cases, they must have been resident in the UK on September 6, 2016, as well as living in the UK for a continuous period of at least three months between 1997 and 2008. <\/p>\n<p>They must also have bought goods or services from businesses that accepted Mastercard, and been aged 16 or over during this time. <\/p>\n<p>They cannot have opted-out of the Collective Proceedings between December 2022 and March 2023 (you would have needed to actively fill in a form to do this). <\/p>\n<p>For those who died before being able to claim, representatives of their estate may still bring a claim. <\/p>\n<p>Full eligibility critera is more detailed, and can be found<a href=\"https:\/\/mastercardconsumerclaim.co.uk\/Home\/Faq\" target=\"_blank\" rel=\"noopener\"> here<\/a>. <\/p>\n<p>How can I claim compensation?<\/p>\n<p>People wishing to claim will be able to do so via the legal action\u2019s <a href=\"https:\/\/mastercardconsumerclaim.co.uk\/\" target=\"_blank\" rel=\"noopener\">official website<\/a>.<\/p>\n<p>Now the decision is public, it will be updated with details of how to give your details and claim. <\/p>\n<p>The claims will be administered by Epiq Class Action &amp; Claims Solutions.<\/p>\n<p>An exact timeframe for when the claims can be made has not been given, but information is expected soon. <\/p>\n<p>Any money which is left unclaimed will be given to the Access to Justice Foundation.<\/p>\n<p>Clare Carter, its CEO, said: \u2018We welcome today\u2019s ruling by the Tribunal, which has designated the Foundation as the recipient of unclaimed funds.<\/p>\n<p>\u2018We have already begun working with partners to ensure any unclaimed money gets distributed to charities that will improve access to justice for those that need it the most.\u2019<\/p>\n<p>Earlier this year, a Mastercard spokesperson welcomed the decision, saying in a statement: \u2018We will continue to focus on providing consumers and businesses with what they expect from Mastercard \u2013 a great payments experience, strong value and peace of mind.\u2019<\/p>\n<p class=\"\"><strong><strong><strong>Get in touch with our news team by emailing us at <a rel=\"noreferrer noopener\" href=\"https:\/\/metro.co.uk\/2025\/05\/20\/mastercard-to-pay-out-100000000-to-customers-who-can-claim-23122633\/mailto:webnews@metro.co.uk\" target=\"_blank\">webnews@metro.co.uk<\/a>.<\/strong><\/strong><\/strong><\/p>\n<p class=\"\"><strong>For more stories like this, <\/strong><a data-ico=\"hyperlink-article\" rel=\"noreferrer noopener\" href=\"https:\/\/metro.co.uk\/news\/\" target=\"_blank\"><strong>check our news page<\/strong><\/a>.<\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/05\/19\/shoppers-using-klarna-now-face-stricter-credit-checks-23113635\/?ico=more_text_links\" class=\"\" target=\"_blank\" rel=\"noopener\">Shoppers using Klarna could now face stricter credit checks<\/a><\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/05\/19\/phone-thieves-stole-10-000-savings-bank-says-fault-23100477\/?ico=more_text_links\" class=\"\" target=\"_blank\" rel=\"noopener\">Phone thieves stole \u00a310,000 from my savings but the bank says it\u2019s my fault<\/a><\/p>\n<p class=\"metro-more-link\">Arrow<br \/>\nMORE: <a data-ico=\"hyperlink-article\" href=\"https:\/\/metro.co.uk\/2025\/05\/16\/cant-get-bank-4-ways-demand-service-deserve-23014295\/?ico=more_text_links\" class=\"\" target=\"_blank\" rel=\"noopener\">Can\u2019t get through to your bank? 4 ways to demand the service you deserve<\/a><\/p>\n<p>\t\t\t\tThe Slice<\/p>\n<p>Your free email guide to the best London has on offer, from drinks deals to restaurant reviews.<\/p>\n","protected":false},"excerpt":{"rendered":"The decision comes after a long-running legal case brought by Walter Merricks (Picture: Shutterstock) Shoppers will have six&hellip;\n","protected":false},"author":2,"featured_media":117254,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[3427,51,388,1232,16,15],"class_list":{"0":"post-117253","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-banking","9":"tag-business","10":"tag-lifestyle","11":"tag-money","12":"tag-uk","13":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114540608495520332","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/117253","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=117253"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/117253\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/117254"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=117253"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=117253"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=117253"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}