\nTimings:
\n16:00 \u00a0 Stadium Island opens
\n17:00\u00a0\u00a0 Stadium doors open\u00a0 \u00a0 \u00a0\u00a0
\n17:00\u00a0\u00a0 Hospitality opens ticket holders only\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0
\n18:15 \u00a0 Support start**\u00a0<\/p>\n
** Support acts CMAT and Olivia Dean\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n
Getting Here!<\/strong><\/p>\n Please note there are multiple events taking place in London on this date and your usual travel route may be disrupted. <\/strong><\/p>\n Please plan your journey well in advance and leave extra time for your travel. Use the following resources to check for engineering works or disruption:<\/p>\n NB: PLEASE USE THE CORRECT BRIDGE WHICH IS ON YOU TICKET<\/strong><\/p>\n Please note, you will only be able to enter the Stadium Island via the Bridge number on your ticket, so check your details, whether you are standing or seating, to save time! You will NOT<\/strong> be able to enter at any Bridge and you will be directed to the correct Bridge via the walking routes around the exterior of the Stadium Island.<\/p>\n See the map below for the easiest entry routes for each Bridge. Further information on getting to the Stadium can be found here: https:\/\/www.london-stadium.com\/plan-your-visit\/gettinghere.html<\/a><\/p>\n \u00a0<\/p>\n \u00a0<\/p>\n Ticketing<\/strong><\/a><\/p>\n If you purchased via this email, you will have received an email from\u00a0TX.IS<\/a>\u00a0with instructions on how to claim your downloadable tickets. Download\u00a0TX.IS<\/a>\u00a0and enter your email and your tickets will automatically be on the app. This is your ticket for entry.\u00a0\u00a0\u00a0\u00a0<\/p>\n If you have not received tickets, and purchased via London Stadium, please email\u00a0ticketing@london-stadium.com<\/a>.<\/p>\n If you purchased separate tickets via Ticketmaster and have not received them, please contact them on this link:\u00a0How to Contact Us \u2013 Ticketmaster Help<\/a>.\u00a0\u00a0\u00a0<\/p>\n If you purchased separate tickets via Gigs and Tours\/See, and have not received them, please contact them on this link:\u00a0Customer\u00a0Service (gigsandtours.com)<\/a>\u00a0<\/p>\n If you purchased separate tickets via AXS, and have not received them, please contact them on this link:\u00a0Customer Service – AXS<\/a><\/p>\n If you purchased separate tickets via Gigantic, and have not received them, please contact them on this link:\u00a0Customer Service – Gigantic<\/a>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n If you purchased separate tickets via Seat Unique, and have not received them, please email dispatch@seatunique.com<\/a><\/p>\n Important information related to invalidated resold tickets<\/strong><\/p>\n We remind you please do not buy tickets from street traders or online unauthorised sites as we cannot guarantee they\u2019re real tickets. Tickets will immediately become invalid if resold or offered for sale, unless the sale is through Twickets or your ticket agent\u2019s fan-to-fan exchange (where applicable). Tickets sold via any unauthorised outlets, including online auction sites, are not valid for admission.\u00a0 The resale of a ticket renders it invalid and will lead to refusal of entry.<\/p>\n Age Restrictions<\/strong><\/p>\n To ensure the safety and wellbeing of everyone at the show, we have imposed the following age restrictions: No under 5s. Under 16s\u00a0cannot enter the stadium unless accompanied by an adult aged 18 years or over. Under 14s are not allowed in the standing areas (the pitch).<\/p>\n This means no under 5s can enter the stadium at all and under 16s cannot enter the stadium unless accompanied by an adult aged 18 years or over, and every person must be in possession of a valid ticket for the event.<\/p>\n Under 14s cannot enter the standing area (the pitch) and must have a valid ticket for one of the designated seated areas.<\/p>\n Search and bag policies<\/strong><\/p>\n No bags bigger than A4 will be allowed and there are no left luggage facilities. All visitors will be searched – please have your coats open and remove hats at search areas. Please note any items confiscated will not be stored for collection post-event.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n Please note, you can bring sunscreen and other small personal on your person, including portable chargers; any prohibited items will be removed before entry. Empty plastic drinking bottles will be allowed and there are free water filling points throughout the venue. We have no left luggage or storage facilities. See list of prohibited items below and on our website\u00a0here<\/a>.<\/p>\n Non-permitted items<\/strong><\/p>\n
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\n<\/ul>\n Free Stadium WIFI<\/strong><\/p>\n Free WIFI means that you can connect with stable and fast speeds throughout the concourse and in bowl \u2013 join\u00a0LSFreeWIFI <\/strong>and enter your details to connect. \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p>\n Merchandise<\/strong><\/p>\n Official Merch is located on the way to the Stadium at the London Aquatics Centre, within the Stadium Island and on the Stadium concourse. We recommend to only purchase from official merchandisers, who will be identifiable with Stadium branding. \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/strong><\/p>\n Accessibility<\/strong><\/p>\n Please note: Blue Badge Parking is sold out for both events. The accessible team is based at bridge 3 but have staff on the accessible lane at all bridges.<\/p>\n Further information via the London Stadium website: https:\/\/www.london-stadium.com\/accessible-tickets.html<\/a><\/p>\n EVENT DAY ACCESSIBLE SUPPORT HOTLINE<\/strong><\/p>\n Please text or WhatsApp us to connect on event day if you require accessible support.<\/p>\n Direct Text Message:\u00a007701 231 035<\/strong><\/p>\n WhatsApp: add 07701 231 035 or scan the QR code below for WhatsApp messaging <\/strong><\/p>\n \u00a0<\/p>\n (This mobile number will not be monitored on non-event days)<\/strong><\/p>\n Shuttle service\u00a0<\/strong><\/p>\n
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\n<\/ul>\n The Accessible Shuttle Bus (times shared below) will be in operation from 15:00 to 00:30hrs from the following locations:\u00a0<\/p>\n
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\n<\/ul>\n Timings<\/strong><\/p>\n 16:00 \u00a0 Stadium Island opens ** Support acts CMAT and Olivia Dean<\/p>\n![\"London](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/06\/1749065995_london-stadium-map-ltd-2025.jpg\"\/)
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![\"QR](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/06\/1749065981_qr_code.jpg\"\/)
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\n17:00\u00a0\u00a0 Stadium doors open
\n17:00\u00a0\u00a0 Hospitality opens ticket holders only
\n18:15\u00a0\u00a0\u00a0 Support start**\u00a0<\/p>\n