{"id":212829,"date":"2025-06-25T09:55:12","date_gmt":"2025-06-25T09:55:12","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/212829\/"},"modified":"2025-06-25T09:55:12","modified_gmt":"2025-06-25T09:55:12","slug":"three-is-down-mobile-network-crashes-leaving-thousands-of-frustrated-brits-unable-to-make-or-receive-calls","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/212829\/","title":{"rendered":"Three is DOWN: Mobile network crashes – leaving thousands of frustrated Brits unable to make or receive calls"},"content":{"rendered":"

By WILIAM HUNTER<\/a> <\/p>\n

Published: 05:17 EDT, 25 June 2025 | Updated: 05:46 EDT, 25 June 2025 <\/p>\n

It is one of the most popular mobile networks in the UK.<\/p>\n

But Three Mobile UK now appears to be down in an outage<\/a> which has affected thousands of Britons.<\/p>\n

According to Down Detector, issues began shortly after 08:00 BST, peaking at over 9,300 reports.<\/p>\n

According to customer reports, 79 per cent of affected users are unable to make voice calls with a further 17 per cent unable to access phone signal.<\/p>\n

The outage is also affecting the ID Mobile and Smarty networks, which are owned by Three Mobile.\u00a0<\/p>\n

There are currently 822 reports of service disruptions for Smarty and 1,900 outage reports for ID Mobile in Down Detector.<\/p>\n

In a statement posted on X, formerly Twitter, Three UK wrote: ‘We’re aware of an issue affecting voice services and are working hard to fix it.\u00a0<\/p>\n

‘Data services are working normally. Please accept our apologies for any inconvenience caused.’\u00a0<\/p>\n

\"It <\/p>\n

It is one of the most popular mobile networks in the UK. But Three UK now appears to be down in an outage which has affected thousands of Britons<\/p>\n

\"\" <\/p>\n

According to Down Detector, the issues began shortly after 8:00 am this morning and quickly spiked with over 9,000 reports of disruption\u00a0<\/p>\n

\"The <\/p>\n

The issues also spread to ID Mobile (pictured) and Smarty which are owned by Three\u00a0<\/p>\n

On X, Smarty issued an identical statement confirming the issue, while ID Mobile is yet to release any additional information.<\/p>\n

According to Down Detector’s outage map, the issue is widespread across the UK.<\/p>\n

Reports of service disruption have been made from London, Cardiff, Birmingham, Manchester and several other large towns.\u00a0<\/p>\n

Outages for Smarty and ID Mobile show a similar distribution.<\/p>\n

Furious customers have flocked to social media to share their outrage and demand compensation from the network.<\/p>\n

One frustrated commenter wrote: ‘Give us compensation not a lousy sorry.’<\/p>\n

‘Can\u2019t receive text messages either no incoming or outgoing calls it\u2019s a shambles but I bet there be no compensation again,’ one customer vented.<\/p>\n

While another added: ‘Get your act together Three, not good enough. I take it we will see a discount in our bills this month?’<\/p>\n

\"On <\/p>\n

On social media, outraged customers shared their frustrations and complained that they could not receive or make phone calls\u00a0<\/p>\n

With the outage starting at the beginning of the work day, many customers have also taken to social media to complain about the inconvenience this has caused.<\/p>\n

One customer wrote: ‘Absolutely horrendous! I have a young child who is ill, and had to get him out of bed this morning and drive to our doctors surgery because I couldn’t call them! I’m also missing out on work!’<\/p>\n

Another chimed in: ‘My girlfriend is awaiting a call back from the doctors. Your network is down meaning she can\u2019t receive calls.’\u00a0<\/p>\n

While another furiously posted: ‘I have just missed a very important phone call, three times call went to voicemail and I can\u2019t even get through this voicemail, are you having a laugh?’\u00a0<\/p>\n

The affected companies are yet to confirm what the cause of today’s disruption might be or how long it could be expected to last.\u00a0<\/p>\n

Three has been contacted for comment.\u00a0\u00a0<\/p>\n

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\n Three is DOWN: Mobile network crashes – leaving thousands of frustrated Brits unable to make or receive calls<\/p>\n","protected":false},"excerpt":{"rendered":"By WILIAM HUNTER Published: 05:17 EDT, 25 June 2025 | Updated: 05:46 EDT, 25 June 2025 It is…\n","protected":false},"author":2,"featured_media":212830,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[51,92,261,16,15],"class_list":{"0":"post-212829","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-business","9":"tag-dailymail","10":"tag-sciencetech","11":"tag-uk","12":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114743405842876272","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/212829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=212829"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/212829\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/212830"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=212829"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=212829"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=212829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}