{"id":214402,"date":"2025-06-25T23:36:18","date_gmt":"2025-06-25T23:36:18","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/214402\/"},"modified":"2025-06-25T23:36:18","modified_gmt":"2025-06-25T23:36:18","slug":"new-indian-restaurant-given-zero-stars-after-inspectors-looked-under-the-salad-cabinet","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/214402\/","title":{"rendered":"New Indian restaurant given zero stars after inspectors looked under the salad cabinet"},"content":{"rendered":"

Inspectors said “Such conditions presented an imminent risk of injury to health.\u201d\"TheThe Indian Hive in Wallasey(Image: Liverpool Echo)<\/p>\n

A newly-opened Indian restaurant was given a zero-food hygiene rating after mouse droppings were found littered across the floor of its kitchen.<\/p>\n

The Indian Hive on Poulton Road in Wallasey<\/a> was given the worst possible rating following two visits by Wirral<\/a> Council food hygiene inspectors on April 24 and 25. The rating was later made public<\/a> but the grim reasons why have only just been revealed following a Freedom of Information request.<\/p>\n

A letter sent to the restaurant in May said \u201cThe standards found at the time of the initial inspection were not acceptable due to the widespread activity of mice. Such conditions presented an imminent risk of injury to health.\u201d<\/p>\n

The business then voluntarily closed and was served with a voluntary prohibition notice though the local authority said some of the points raised by inspectors in their initial visit had now been addressed. <\/a>The council also told the ECHO<\/a> the Indian Hive had now applied for a revisit and a rescore.<\/p>\n

The business told the ECHO<\/a> it had newly opened to serve the local community and took the recent food hygiene rating seriously. A spokesperson for the restaurant said they \u201chave taken immediate and proactive steps\u201d and \u201care confident that these actions reflect our ongoing commitment to providing a safe and enjoyable dining experience for all our guests.\u201d<\/p>\n

\"MouseMouse droppings found by Wirral Council environmental health officers in April at the Indian Hive in Wallasey.(Image: Copyright Unknown)<\/p>\n

Following the April inspection,<\/a> the restaurant was given the worst possible score for confidence in management while it scored 20 for hygiene and structure. The worst possible score in these two latter areas is 25.<\/p>\n

The restaurant was told it \u201cmust have adequate procedures in place to control pests including rodents.\u201d This is because there were \u201cnumerous droppings under the stainless-steel cabinet where salad items are prepared.\u201d<\/p>\n

Inspectors also found \u201clots of droppings\u201d behind the lower shelf storing pans under the stove, under a stainless steel bench next to sinks, on the floor below the boiler behind the wooden cabinet in the kitchen as well as droppings in an external store area.<\/p>\n

Inspectors said action needed to be taken following their inspection(Image: Copyright Unknown)<\/p>\n

Inspectors said: \u201cIt is imperative that excellent controls are in place now and long term to ensure that the pest activity is adequately controlled. Also, you should have adequate procedures in place to protect food against any contamination likely to render it unfit for human consumption, injurious to health or contaminated in such a way that it would be unreasonable to expect it to be consumed in that state.\u201d<\/p>\n

The restaurant was told it had to check for pests on a daily basis and be able to check behind all equipment with any droppings removed on a regular basis, check for pests before opening, ensure wash basins are only just for handwashing, make sure regular cleaning takes place, make sure adequate repairs take place to keep out pests, and not store food in areas of pest activity and they are kept in pet proof containers.<\/p>\n

Inspectors also found staff training records hadn\u2019t been completed and opening and closing checks hadn\u2019t been carried out for three days. The report said: \u201cDue to the number of mouse droppings located throughout the premises within a short period of time after my arrival, it would appear that records are being completed without checks being undertaken or are not being carried out as thoroughly as required. You must retrain staff on howto undertake thorough checks for pests.\u201d<\/p>\n

\"InspectorsInspectors felt records weren’t being kept up to date because of the amount of droppings found(Image: Copyright Unknown)<\/p>\n

A gap was also found at the base of the rear door that could allow pests into the building, a wash basin wasn\u2019t close enough to food handlers, and the business needed to be cleared of unnecessary items. The report said a sink also didn\u2019t feel securely attached to the wall and concerns were raised about the handling of the shelf life of food as well as allergen handling.<\/p>\n

The report said: \u201cThere was accumulating foul smelling water noted on the floor below the dishwasher. It is unclear if this is from a leak or from spillages when washing equipment.<\/p>\n

“You must investigate and repair the issue should the cause be a leak. Alternatively, you must ensure areas where water accumulates are regularly mopped and dried.\u201d<\/p>\n

A spokesperson for the Indian Hive said: \u201cAs a newly established business, we take the recent food hygiene rating very seriously. While we acknowledge the outcome of the initial inspection, we want to reassure our customers and the community that we are fully committed to meeting the highest standards of cleanliness, food safety, and customer service.<\/p>\n

\u201cSince the inspection, we have taken immediate and proactive steps to address all concerns raised. We have implemented the necessary improvements and have already requested a re-inspection from the local authority. We are confident that these actions reflect our ongoing commitment to providing a safe and enjoyable dining experience for all our guests.<\/p>\n

\u201cWe appreciate the support of our customers during this time and look forward to welcoming them back with the quality and standards they expect from us.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"Inspectors said “Such conditions presented an imminent risk of injury to health.\u201dThe Indian Hive in Wallasey(Image: Liverpool Echo)…\n","protected":false},"author":2,"featured_media":214403,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8815],"tags":[748,393,786,55397,4884,179,16,15,8881,9313],"class_list":{"0":"post-214402","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-liverpool","8":"tag-britain","9":"tag-england","10":"tag-food-and-drink","11":"tag-food-hygiene","12":"tag-great-britain","13":"tag-liverpool","14":"tag-uk","15":"tag-united-kingdom","16":"tag-wirral","17":"tag-wirral-council"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114746634151503842","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/214402","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=214402"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/214402\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/214403"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=214402"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=214402"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=214402"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}