\n The latest inspection focused on the hospital’s urgent and emergency care (UEC) and medical care services.\n<\/p>\n
\n It found that the hospital\u2019s urgent and emergency care has improved from inadequate to requires improvement, as have the ratings for being safe and responsive.\n<\/p>\n
\n Medical care has also been rated requires improvement overall.\n<\/p>\n
\n Alan Stephenson, the CQC\u2019s deputy director of operations for the north, said \u201cmost people and their families were positive about the care they received\u201d at the hospital.\n<\/p>\n
\n He said the trust had \u201cmade some improvements, but they have more work to do to make sure people are safer and leadership continues to improve, as we know that better leaders mean better care\u201d.\n<\/p>\n
\n Simon Morritt, chief executive of the NHS trust, said it welcomed the CQC’s findings and recognised “there is more to do” at the hospital.\n<\/p>\n
\n “Our focus now is on embedding the improvements we\u2019ve made, strengthening leadership at every level, and creating a culture where both patients and colleagues feel safe, supported, and valued,” he said.\n<\/p>\n
\n Inspectors found that medical care at the hospital was no longer in breach of regulations in relation to person centred care and safeguarding.\n<\/p>\n
\n But they said there were still breaches relating to safe care and treatment, premises and equipment in both services.\n<\/p>\n
\n There were also issues around good management and staffing in medical care, the inspectors said.\n<\/p>\n
\n Inspectors had previously slammed the hospital\u2019s leadership, rating it as inadequate \u2013 but this category has now been rated \u2018good\u2019.\n<\/p>\n
\n The hospital also improved its rating for being effective and caring from requires improvement to good.\n<\/p>\n
Inspectors found people waiting more than 12 hours for a bed at hospital, says CQC boss<\/p>\n
\n Mr Stephenson said inspectors found there was a \u201clack of space to accommodate\u201d demand on the hospital\u2019s services.\n<\/p>\n
\n Inspectors, he said, \u201csaw people sitting on the waiting room floor as no seats were available.\u201d\n<\/p>\n
\n People had been assessed quickly when arriving at the hospital’s urgent and emergency care, he said.\n<\/p>\n
\n But \u201cthey were waiting too long for a bed when they needed to be admitted, more than 12 hours in some cases\u201d, he added.\n<\/p>\n
\n Mr Stephenson said \u201cplans were in place\u201d to address this.\n<\/p>\n
\n Recommended reading:\u00a0<\/strong>\n<\/p>\n \n He noted that inspectors found people at the hospital \u201cwaiting a long time for a bed\u201d.\n<\/p>\n \n \u201cThere were occasions when people experienced multiple ward moves before they were placed on the correct ward, which they found confusing,” he said.\n<\/p>\n \n \u201cPeople were also frustrated that staff didn\u2019t always give them information about their care plan, so they didn\u2019t have a full understanding of what was happening to them.\u201d\n<\/p>\n \n He also said\u00a0it was \u201cconcerning\u201d that cleaning chemicals had been \u201cleft out where people could easily access them, and some sharp instruments weren\u2019t locked away which could put people at risk of harm\u201d.\n<\/p>\n \n Mr Stephenson said the trust \u201cshould continue to build\u201d on the improvements it has made, adding: \u201cWe\u2019ll continue to monitor them to make sure this happens.\u201d\n<\/p>\n \n \n \u201cThese positive changes have been achieved during a time of exceptional pressure on our services, and that is a testament to the dedication and professionalism of our staff.\n<\/p>\n \n “We\u2019re particularly pleased the CQC noted that most patients and their families felt treated with compassion and kindness, a reflection of the values we work hard to uphold every day.\n<\/p>\n \n \u201cWhere urgent issues were identified, they were acted on immediately, and we\u2019ve continued to make positive progress since the inspection.\n<\/p>\n \n “Patients should feel confident in the care they receive and our commitment to doing better.”\n<\/p>\nSimon Morritt, chief executive of the York and Scarborough Teaching Hospitals NHS Foundation Trust (Image: Supplied) Mr\u00a0Morritt said: “I want to thank our staff for everything they do and reassure our communities that we remain fully committed to delivering safe, high-quality care, now and into the future.\n<\/p>\n