{"id":233197,"date":"2025-07-02T23:14:14","date_gmt":"2025-07-02T23:14:14","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/233197\/"},"modified":"2025-07-02T23:14:14","modified_gmt":"2025-07-02T23:14:14","slug":"tesco-app-goes-down-as-furious-customers-unable-to-complete-orders-uk-news","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/233197\/","title":{"rendered":"Tesco app goes down as furious customers unable to complete orders | UK | News"},"content":{"rendered":"<p>Tesco customers were left fuming on Wednesday evening after the <a data-link-tracking=\"InArticle|Link\" title=\"Tesco\" href=\"https:\/\/www.express.co.uk\/latest\/tesco\" target=\"_blank\" rel=\"noopener\">supermarket giant<\/a>&#8216;s app experienced issues. Hundreds of users reported issues with the app on <a data-link-tracking=\"InArticle|Link\" href=\"https:\/\/www.express.co.uk\/news\/uk\/2035392\/Tesco-down-latest\" target=\"_blank\" rel=\"noopener\">DownDetector<\/a> shortly after 7pm, with a spokesperson for <a data-link-tracking=\"InArticle|Link\" href=\"https:\/\/www.express.co.uk\/news\/uk\/2016672\/tesco-website-hit-major-problems\" target=\"_blank\" rel=\"noopener\">Tesco<\/a> confirming that they were aware of an &#8220;issue&#8221; that would be fixed shortly. Panicked customers called for clarity about the status of the software as they scrambled to submit orders before the cut-off point of 11:45pm.<\/p>\n<p>Shoppers reported problems lodging delivery orders after receiving error messages while trying to check out, with the problem still unresolved at 8:30pm. &#8220;Tesco, your app has been down for ages!&#8221; one frustrated <a data-link-tracking=\"InArticle|Link\" title=\"Twitter\" href=\"https:\/\/www.express.co.uk\/latest\/twitter\" target=\"_blank\" rel=\"noopener\">X<\/a> user said. &#8220;We need to checkout for our order, this is ridiculous.&#8221;<\/p>\n<p>&#8220;You could at least issue some communications on when your app and site will be back up for online groceries,&#8221; another unhappy customer told the <a data-link-tracking=\"InArticle|Link\" href=\"https:\/\/www.express.co.uk\/news\/uk\/2026432\/tesco-giving-away-free-food\" target=\"_blank\" rel=\"noopener\">supermarket chain<\/a>.<\/p>\n<p>&#8220;Silence is not golden at the moment!&#8221;<\/p>\n<p data-mce-linkchecker-status=\"valid\">&#8220;Tesco, your app and website is constantly crashing,&#8221; a third person added. &#8220;I&#8217;m going to lose my delivery slot for tomorrow. What a waste of 45 minutes!&#8221;<\/p>\n<p>While 61% of the 1,917 reports were linked to the Tesco app, 36% also complained about issues with the supermarket chain&#8217;s website.<\/p>\n<p>A spokesperson for Tesco confirmed that the problem was being actively addressed at 8pm.<\/p>\n<p>A spokesperson said: &#8220;We are aware of an issue on the site and our team are working hard to resolve this.<\/p>\n<p>&#8220;We should have a fix in place shortly.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Tesco customers were left fuming on Wednesday evening after the supermarket giant&#8216;s app experienced issues. Hundreds of users&hellip;\n","protected":false},"author":2,"featured_media":233198,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[13,12,2070,1735,14],"class_list":{"0":"post-233197","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"tag-headlines","9":"tag-news","10":"tag-supermarkets","11":"tag-tesco","12":"tag-top-stories"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114786183627596806","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/233197","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=233197"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/233197\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/233198"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=233197"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=233197"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=233197"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}