\n Moormead Care Home, on Moormead Road in Wroughton, was previously rated as ‘requires improvement’ but has now been downgraded to ‘inadequate’ by the Care Quality Commission (CQC) following an inspection earlier this year.\n<\/p>\n
\n The report highlighted a lack of risk assessments for high-risk medications, which put residents at “serious risk”.\n<\/p>\n
\n Inadequate guidance around choking, missing details from personal hygiene plans, and poor handling of residents at risk of malnutrition were also pointed out as serious concerns.\n<\/p>\n
\n The care home, which is run by Fidelity Healthcare Moormead Limited and has had no\u00a0manager\u00a0since July 2024,\u00a0has now been placed into special measures to protect its residents.\n<\/p>\n
\n This will involve close monitoring from the CQC to ensure that people are safe while improvements are made.\n<\/p>\n
\n \u201cIt\u2019s deeply concerning that on our return to Moormead Care Home, we found a decline in the standard of care rather than the expected improvements,” said Neil Cox, CQC’s deputy director of operations.\n<\/p>\n
\n \u201cStaff didn\u2019t consistently support people\u2019s independence, and many people didn\u2019t fully understand their rights or have the information needed to make informed decisions about their care and wellbeing.\n<\/p>\n
\n “Leaders failed to include critical details in personal hygiene plans, such as what individuals could manage on their own and when staff support was needed.\n<\/p>\n
\n “For those on high-risk medications such as blood thinners or paraffin-based creams, risk assessments were often absent, putting people at serious risk, especially in case of a fall or fire.\n<\/p>\n
\n \u201cWe also found leaders provided inadequate guidance around choking risks.\n<\/p>\n
\n \u201cWorryingly, some people identified as at risk of malnutrition had no mention of this in their care plans. In one case, staff miscalculated a malnutrition risk which was then overlooked during internal checks.”\n<\/p>\n
\n Inspectors described the Wroughton care home as ‘deeply concerning’.\u00a0(Image: Google Maps) The inspection was carried out in February\/March 2025 to follow up on warning notices issued after the care home’s last inspection in July 2024.\n<\/p>\n
\n The care home is now rated ‘inadequate’ overall, two individual categories (safety and leadership) were classed as ‘inadequate’, while three others (effectiveness, caring and responsiveness) were classed as ‘requires improvement’.\n<\/p>\n
\n However, the director of Fidelity Healthcare\u00a0Usamah Islam has expressed his disappointment that the damning report has been published five months after the inspection took place.\n<\/p>\n
\n He told the BBC<\/a>:\u00a0“Since that time, we have made significant improvements and we therefore do not feel that this judgement is a true reflection of where we are today.”\n <\/p>\n \n Be the first to know with the Swindon Advertiser<\/a>! \ud83d\udcf1<\/p>\n \ud83d\udca1 Our flash sale brings the latest local happenings directly to you.<\/p>\n Save over 50% on an annual subscription now.<\/p>\n \ud83d\udd17https:\/\/t.co\/ayrpkI5pr6<\/a>#KnowYourCity<\/a> #SpecialOffer<\/a> pic.twitter.com\/9PFJMulLvW<\/a>\n <\/p>\n\n