{"id":289252,"date":"2025-07-25T00:36:19","date_gmt":"2025-07-25T00:36:19","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/289252\/"},"modified":"2025-07-25T00:36:19","modified_gmt":"2025-07-25T00:36:19","slug":"spacexs-starlink-hit-by-major-outage","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/289252\/","title":{"rendered":"SpaceX&#8217;s Starlink Hit by Major Outage"},"content":{"rendered":"<p><strong>UPDATE 2:<\/strong> SpaceX&#8217;s VP of Starlink Engineering Michael Nicolls <a href=\"https:\/\/x.com\/michaelnicollsx\/status\/1948509258024452488\" target=\"_blank\" title=\"(Opens in a new tab)\">says<\/a>: &#8220;Starlink has now mostly recovered from the network outage, which lasted approximately 2.5 hours.&#8221;<\/p>\n<p>Without elaborating, he blamed the disruption on a &#8220;failure of key internal software services that operate the core network.&#8221;  SpaceX plans to &#8220;fully root cause&#8221; the issue to prevent a repeat, Nicolls added.<\/p>\n<p>Meanwhile, T-Mobile told PCMag that the &#8220;T-Satellite service is operating normally with no network impacts or outages.&#8221;<\/p>\n<blockquote class=\"twitter-tweet\"><p>\n    <a class=\"text-gray-600\" href=\"https:\/\/twitter.com\/michaelnicollsx\/status\/1948509258024452488\" title=\"(Opens in a new tab)\" target=\"_blank\" rel=\"noopener\"><br \/>\n        This Tweet is currently unavailable. It might be loading or has been removed.<br \/>\n    <\/a>\n<\/p><\/blockquote>\n<p><strong>UPDATE:<\/strong> Some Starlink users are <a href=\"https:\/\/www.reddit.com\/r\/Starlink\/comments\/1m8hc3b\/its_backk\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">starting<\/a> to receive access again. PCMag&#8217;s Brian Westover told us he was offline for nearly two hours before his satellite internet was restored in rural Idaho.<\/p>\n<p>At first, it was a hard issue to diagnose, Westover says. SpaceX&#8217;s Starlink app was warning that his Starlink dish had become obstructed, even though there are no trees around his house. &#8220;It is a real pain, though, because there&#8217;s no way to really tell if the problem is your own hardware, and can be fixed with troubleshooting, or if it&#8217;s on Starlink&#8217;s end,&#8221; he says. <\/p>\n<p>Doug Madory, director of Internet Analysis at Kentik, says the two-plus-hour outage makes &#8220;this incident Starlink&#8217;s longest outage since becoming a major service provider.&#8221;<\/p>\n<blockquote class=\"twitter-tweet\"><p>\n    <a class=\"text-gray-600\" href=\"https:\/\/twitter.com\/DougMadory\/status\/1948497782748094613\" title=\"(Opens in a new tab)\" target=\"_blank\" rel=\"noopener\"><br \/>\n        This Tweet is currently unavailable. It might be loading or has been removed.<br \/>\n    <\/a>\n<\/p><\/blockquote>\n<p>In the meantime, the official <a href=\"https:\/\/www.starlink.com\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">website<\/a> for Starlink continues to say it&#8217;s experiencing an outage. Other customers <a href=\"https:\/\/www.reddit.com\/r\/Starlink\/comments\/1m8hbo1\/sw_oklahoma_still_down\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">report<\/a> their Starlink service remains shut down. <\/p>\n<p>On X, SpaceX CEO Elon Musk apologized for the outage. &#8220;SpaceX will remedy root cause to ensure it doesn\u2019t happen again,&#8221; he tweeted.<\/p>\n<blockquote class=\"twitter-tweet\"><p>\n    <a class=\"text-gray-600\" href=\"https:\/\/twitter.com\/elonmusk\/status\/1948480899579887651\" title=\"(Opens in a new tab)\" target=\"_blank\" rel=\"noopener\"><br \/>\n        This Tweet is currently unavailable. It might be loading or has been removed.<br \/>\n    <\/a>\n<\/p><\/blockquote>\n<p><strong>Original Story:<\/strong><br \/>SpaceX\u2019s Starlink appears to be suffering a major outage that\u2019s shut off satellite internet access for consumers across the globe.\u00a0<\/p>\n<p>Users on Facebook, Reddit, and X.com have all <a href=\"https:\/\/www.reddit.com\/r\/Starlink\/comments\/1m8dm4z\/down\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">reported<\/a> losing access to the satellite internet system, which serves over 6 million users worldwide. Users in the US, Canada, Australia, New Zealand, and Europe have all reported service disruptions.<\/p>\n<blockquote class=\"twitter-tweet\"><p>\n    <a class=\"text-gray-600\" href=\"https:\/\/twitter.com\/Starlink\/status\/1948474586699571518\" title=\"(Opens in a new tab)\" target=\"_blank\" rel=\"noopener\"><br \/>\n        This Tweet is currently unavailable. It might be loading or has been removed.<br \/>\n    <\/a>\n<\/p><\/blockquote>\n<p>&#8220;Starlink is currently in a network outage and we are actively implementing a solution,&#8221; the company <a href=\"https:\/\/x.com\/Starlink\/status\/1948474586699571518\" target=\"_blank\" title=\"(Opens in a new tab)\">posted<\/a> on X. &#8220;We appreciate your patience, we&#8217;ll share an update once this issue is resolved.&#8221;<\/p>\n<p>        Recommended by Our Editors<\/p>\n<p>Outage complaints are <a href=\"https:\/\/downdetector.com\/status\/starlink\/\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">surging<\/a> on Downdetector.com, spiking at around noon PT with 55,000 reports. It seems to have taken down Starlink.com, too. As recently as 30 minutes ago, it displayed a banner that said &#8220;Starlink is currently experiencing a service outage. Our team is investigating,&#8221; but Starlink.com is not loading at the moment, nor is its <a href=\"https:\/\/www.starlink.com\/us\/map?srsltid=AfmBOorSNUHW7CgpY1fquMVNYVBR7xrEWyXWhOr0mdqKkDRQMPx2lRr4\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">Availability Map<\/a>.<\/p>\n<p><img decoding=\"async\" src=\"data:image\/svg+xml,%3Csvg%20xmlns=\" http:=\"\" class=\"\" data-image-loader=\"https:\/\/i.pcmag.com\/imagery\/articles\/05krKb8XO7ym6qytnzqsLPN-2.png\" data-lazy-sized=\"\" alt=\"starlink outage\" data-image-path=\"articles\/05krKb8XO7ym6qytnzqsLPN-2.png\"\/><\/p>\n<p>\n    (Credit: Downdetector)\n<\/p>\n<p><a href=\"https:\/\/www.uvic.ca\/ecs\/computerscience\/people\/faculty\/profiles\/pan-jianping.php\" target=\"_blank\" title=\"(Opens in a new tab)\" rel=\"noopener\">Jianping Pan<\/a>, a computer science professor at the University of Victoria in Canada who researches satellite internet systems, says he&#8217;s facing connection problems. \u201cWe have access to about 20 Starlink dishes around the world\u2014all down at this moment of the time,\u201d he tells us.<\/p>\n<p>So far, SpaceX hasn&#8217;t responded to a request for comment. We&#8217;ll update this story as it evolves.<\/p>\n<p>Over <a href=\"https:\/\/www.pcmag.com\/news\/spacex-starlink-has-crossed-2-million-active-customers-in-us\" target=\"_self\" rel=\"noopener\">2 million<\/a> Americans subscribe to Starlink. Yesterday, T-Mobile <a href=\"https:\/\/www.pcmag.com\/news\/tmobile-cellular-starlink-tsatellite-launch-everything-you-need-to-know\" target=\"_self\" rel=\"noopener\">launched<\/a> its cellular Starlink service, which provides messaging access in cellular dead zones.<\/p>\n<p>                                <img decoding=\"async\" class=\"w-full\" src=\"https:\/\/cdn.ex.co\/transformations\/production\/82855de7-16c2-4158-82a7-fc3fae280f1e\/thumbnail-720.webp\" alt=\"5 Things to Know About Starlink Satellite Internet\"\/><\/p>\n<p>                    <img decoding=\"async\" class=\"max-w-[2.5rem] md:min-w-12 md:max-w-12\" src=\"https:\/\/uk.pcmag.com\/images\/pcmag.svg\" alt=\"PCMag Logo\"\/><\/p>\n<p>5 Things to Know About Starlink Satellite Internet<\/p>\n<p>Disclosure: PCMag parent company Ziff Davis owns Downdetector.<\/p>\n<p>        <img decoding=\"async\" class=\"opacity-20 absolute right-0 top-0 z-0 hidden md:block\" src=\"https:\/\/www.pcmag.com\/images\/newsletter-envelope.svg\" alt=\"Newsletter Icon\" style=\"max-width:220px; max-height:140px; pointer-events:none;\"\/><\/p>\n<p>            <img decoding=\"async\" class=\"opacity-20 h-full w-full\" src=\"https:\/\/www.pcmag.com\/images\/newsletter-envelope.svg\" alt=\"Newsletter Icon\"\/><\/p>\n<p>\n            Get Our Best Stories!\n        <\/p>\n<p>                                    Your Daily Dose of Our Top Tech News<\/p>\n<p>                                                    <img decoding=\"async\" class=\"h-auto w-full rounded-md object-cover md:rounded-l-md\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/07\/17768392-contextual.fit_lpad.size_250x140.v1752614006.png\" alt=\"What's New Now Newsletter Image\"\/><\/p>\n<p>Sign up for our <strong>What&#8217;s New Now<\/strong> newsletter to receive the latest news, best new products, and expert advice from the editors of PCMag.<\/p>\n<p>Sign up for our <strong>What&#8217;s New Now<\/strong> newsletter to receive the latest news, best new products, and expert advice from the editors of PCMag.<\/p>\n<p class=\"roboto-flex mt-2 text-xs font-normal leading-tight text-black md:whitespace-nowrap\">\n                        By clicking Sign Me Up, you confirm you are 16+ and agree to our <a class=\"underline\" href=\"https:\/\/uk.pcmag.com\/terms\" target=\"_blank\" rel=\"noopener\">Terms of Use<\/a> and <a class=\"underline\" href=\"https:\/\/uk.pcmag.com\/privacy\" target=\"_blank\" rel=\"noopener\">Privacy Policy<\/a>.\n                    <\/p>\n<p class=\"text-green-500 mt-2 text-xl font-bold\">Thanks for signing up!<\/p>\n<p class=\"mt-2\">Your subscription has been confirmed. Keep an eye on your inbox!<\/p>\n<p>                    About Michael Kan<\/p>\n<p>\n                            Senior Reporter\n                        <\/p>\n<p>                            <img decoding=\"async\" class=\"w-full rounded-full\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/06W4G6A5rmg4LxEffqKnnc6.fit_lim.size_200x200.v1560221550.png\" alt=\"Michael Kan\" width=\"90px\" height=\"90px\" loading=\"lazy\"\/><\/p>\n<p>I&#8217;ve been working as a journalist for over 15 years\u2014I got my start as a schools and cities reporter in Kansas City and joined PCMag in 2017.<\/p>\n<p>\n                            <a class=\"font-bold\" href=\"https:\/\/uk.pcmag.com\/authors\/michael-kan\" aria-label=\"Michael&#039;s Author Bio\" target=\"_blank\" rel=\"noopener\"><br \/>\n                                Read Michael&#8217;s full bio<br \/>\n                            <\/a>\n                        <\/p>\n<p>                                    Read the latest from Michael Kan<\/p>\n<p>                    About Emily Forlini<\/p>\n<p>\n                            Senior Reporter\n                        <\/p>\n<p>                            <img decoding=\"async\" class=\"w-full rounded-full\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/071qpjGYmkmKxkbvU5nzHBE.fit_lim.size_200x200.v1723225545.png\" alt=\"Emily Forlini\" width=\"90px\" height=\"90px\" loading=\"lazy\"\/><\/p>\n<p>I&#8217;m the expert at PCMag for all things electric vehicles and AI. I&#8217;ve written hundreds of articles on these topics, including product reviews, daily news, CEO interviews, and deeply reported features. I also cover other topics within the tech industry, keeping a pulse on what technologies are coming down the pipe that could shape how we live and work.<\/p>\n<p>\n                            <a class=\"font-bold\" href=\"https:\/\/uk.pcmag.com\/authors\/emily-dreibelbis-forlini\" aria-label=\"Emily&#039;s Author Bio\" target=\"_blank\" rel=\"noopener\"><br \/>\n                                Read Emily&#8217;s full bio<br \/>\n                            <\/a>\n                        <\/p>\n<p>                                    Read the latest from Emily Forlini<\/p>\n<p>                <script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script><\/p>\n","protected":false},"excerpt":{"rendered":"UPDATE 2: SpaceX&#8217;s VP of Starlink Engineering Michael Nicolls says: &#8220;Starlink has now mostly recovered from the network&hellip;\n","protected":false},"author":2,"featured_media":289253,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[12,26],"class_list":{"0":"post-289252","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-world","8":"tag-news","9":"tag-world"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114911077272979877","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/289252","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=289252"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/289252\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/289253"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=289252"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=289252"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=289252"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}