{"id":293206,"date":"2025-07-26T11:50:12","date_gmt":"2025-07-26T11:50:12","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/293206\/"},"modified":"2025-07-26T11:50:12","modified_gmt":"2025-07-26T11:50:12","slug":"guest-horrified-after-blood-stains-and-hair-discovered-in-birmingham-hotel","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/293206\/","title":{"rendered":"Guest ‘horrified’ after ‘blood stains and hair’ discovered in Birmingham hotel"},"content":{"rendered":"

The customer criticised cleanliness and hygiene standards from the budget hotel\" ibis Styles Birmingham Centre (Image: Google Street View)<\/p>\n

A guest was left ‘horrified’ after discovering ‘blood stains and hair’ in a Birmingham hotel room.<\/p>\n

The customer called it ‘unacceptable’ and criticised cleanliness and hygiene standards from the budget hotel chain.<\/p>\n

Located on Lionel Street, ibis Styles Birmingham Centre has has a 4.1 score out of five stars on Google Reviews.<\/p>\n

Read More: <\/strong>Mum slams ‘worst Toby Carvery ever’ after four hour drive to Birmingham<\/strong><\/a><\/p>\n

A guest identified as David said: “Stayed here again recently. Honestly cannot fault the place.<\/p>\n

“Staff are excellent, everything runs smoothly, food is a great standard.<\/p>\n

“So convenient for access to the airport and Resorts World, I\u2019m surprised it\u2019s not busier.”<\/p>\n

A different person identified as Brian commented: “Great location. Central for everything.<\/p>\n

“Clean comfortable rooms. Slept well, staff friendly and obliging.”<\/p>\n

And one customer posted: “The thing that stood out the most for us was the staff.<\/p>\n

“They were so friendly and polite. I asked for hot milk for my baby and they accommodated this request.<\/p>\n

“Even the staff who were serving during breakfast were nice.”<\/p>\n

Despite positive reviews, a recent guest left a one-star review and was ‘horrified’ after discovering ‘blood stains’ and ‘various’ hairs’ on the bed sheets.<\/p>\n

The customer said: “During my recent stay at this hotel, I was horrified to discover blood stains and various hairs on the bed sheets, indicating a severe lapse in cleanliness and hygiene protocols.<\/p>\n

“This not only reflects poorly on the establishment\u2019s standards but also poses potential health risks to guests.<\/p>\n

“Such negligence is unacceptable and raises serious concerns about the hotel\u2019s commitment to guest safety and comfort.<\/p>\n

“I strongly advise management to address these issues promptly to prevent future occurrences.”<\/p>\n

ibis Styles Birmingham<\/a> Centre responded: “We sincerely apologise for the cleanliness issues you encountered during your stay.<\/p>\n

“This does not meet our usual standards, and we are investigating the matter to prevent future occurrences.<\/p>\n

“Your feedback is important, and we are committed to improving.<\/p>\n

“We hope to have the opportunity to provide a better experience in the future.”<\/p>\n

ibis was approached for comment by BirminghamLive.<\/p>\n","protected":false},"excerpt":{"rendered":"The customer criticised cleanliness and hygiene standards from the budget hotel ibis Styles Birmingham Centre (Image: Google Street…\n","protected":false},"author":2,"featured_media":293207,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7820],"tags":[855,983,748,393,4884,10238,16,15],"class_list":{"0":"post-293206","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-birmingham","8":"tag-birmingham","9":"tag-birmingham-city-centre","10":"tag-britain","11":"tag-england","12":"tag-great-britain","13":"tag-hotels","14":"tag-uk","15":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114919389754043536","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/293206","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=293206"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/293206\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/293207"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=293206"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=293206"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=293206"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}