{"id":293643,"date":"2025-07-26T15:49:11","date_gmt":"2025-07-26T15:49:11","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/293643\/"},"modified":"2025-07-26T15:49:11","modified_gmt":"2025-07-26T15:49:11","slug":"outage-leaves-over-10000-islanders-without-internet-and-phone-access","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/293643\/","title":{"rendered":"Outage leaves over 10,000 islanders without internet and phone access"},"content":{"rendered":"<p><strong>A major outage has left over 10,000 islanders<\/strong>\u00a0<strong>without internet and phone access. <\/strong><\/p>\n<p>Openreach revealed on Saturday that customers in the Faroe, Shetland, and Orkney islands could face disruption to their broadband services.<\/p>\n<p>The company said that it is the result of damage to a subsea cable from Orkney to Banff, on Saturday morning.<\/p>\n<p>It\u2019s understood that it was a Shefa-2 cable that was affected, which is part of the cables owned by Faroese Telecom.<\/p>\n<p>Engineers are working on the issue and will provide a timescale for a full repair in due course.<\/p>\n<p>999 calls are not impacted.<\/p>\n<p>An Openreach spokesperson said: \u201cWe sincerely apologise for any inconvenience, the damage to a subsea cable from Orkney to Banff, has caused from Saturday morning.<\/p>\n<p>\u201cCustomers can still make landline calls, and whilst we\u2019re constantly assessing customer impact, we believe upto 10,000 customers in Faroe, Shetland, and Orkney islands could have disruption to their broadband services.<\/p>\n<p>\u201cWe\u2019re working on repairs as soon as we can and will update further once we can confirm our specific work and timeline. Anyone experiencing any issues should report it to their service provider for further investigation as usual.\u201c<\/p>\n<p>Police Scotland have been contacted for comment.<\/p>\n<p>STV News is now on WhatsApp<\/p>\n<p>Get all the latest news from around the country<\/p>\n<p> <a href=\"https:\/\/www.whatsapp.com\/channel\/0029VaCESJzKgsNvKKNOYO2r\" target=\"_blank\" rel=\"noopener\">      Follow STV News <\/a>Follow STV News on WhatsApp<\/p>\n<p>Scan the QR code on your mobile device for all the latest news from around the country<\/p>\n<p> <img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/whatsapp-qr.png\" alt=\"WhatsApp channel QR Code\"\/><\/p>\n","protected":false},"excerpt":{"rendered":"A major outage has left over 10,000 islanders\u00a0without internet and phone access. Openreach revealed on Saturday that customers&hellip;\n","protected":false},"author":2,"featured_media":293644,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3161],"tags":[3082,53,16,15],"class_list":{"0":"post-293643","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-internet","9":"tag-technology","10":"tag-uk","11":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114920329621380163","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/293643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=293643"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/293643\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/293644"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=293643"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=293643"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=293643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}