A care home has been removed from special measures – but has been told it must improve further due to under-trained staff and poor medicine management.<\/p>\n
The Downham Grange home, based on Clackclose Road, has been handed a \u2018requires improvement\u2019 rating following a Care Quality Commission (CQC) inspection.<\/p>\n
It was rated \u2018good\u2019 when it came to being effective, caring and responsive – but needs improvement for being safe and well-led. The service had been in special measures since June 2023.<\/p>\n
Downham Grange has been removed from special measures – but still requires improvement. Picture: Google Maps<\/p>\n
It provides residential and nursing support to adults of all ages and some people living with dementia, and can accommodate up to 63 people. At the time of the inspection between May and June, there were 38 living there.<\/p>\n
\u201cWe found that people\u2019s medicines were not always well managed, and not all staff were fully trained to meet people\u2019s individual needs,\u201d a CQC report said.<\/p>\n
\u201cThere were inconsistencies in people\u2019s care records and we identified shortfalls in the governance oversight and the systems in place.<\/p>\n
\u201cThe provider was in breach of the legal regulations relating to safe care and treatment, safe and effective staffing and good governance.\u201d<\/p>\n
The report added: \u201cHowever, people lived in a purpose-built home that was clean and environmentally safe.<\/p>\n
\u201cThey were actively involved with the community and there were a range of activities for people to participate in or they were supported to carry out their own daily activities. A variety of nutritious meals and snacks were provided daily.<\/p>\n
\u201cWe received positive feedback from people, their relatives and healthcare professionals that visited the service about the staff and management being kind and caring and this aligned with our findings from being in the service.<\/p>\n
\u201cThe provider was proactive throughout the inspection in addressing the shortfalls we had identified.<\/p>\n
\u201cThe provider demonstrated improvements had been made in most areas. The service is no longer rated as inadequate overall or in any of the key questions. Therefore, this service is no longer in special measures.\u201d<\/p>\n
Inspectors received a \u201cmixed response\u201d on staffing levels within Downham Grange.<\/p>\n
Some people felt the service could do with more staff – especially on a weekend, when bosses \u201ccould not always locate staff\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"A care home has been removed from special measures – but has been told it must improve further…\n","protected":false},"author":2,"featured_media":310079,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4316],"tags":[105,4348,16,15],"class_list":{"0":"post-310078","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-healthcare","8":"tag-health","9":"tag-healthcare","10":"tag-uk","11":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114955262679287202","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/310078","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=310078"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/310078\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/310079"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=310078"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=310078"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=310078"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}