Sutton Coldfield<\/a>, Marlboro Cafe has a 4.7 score out of five stars on Google Reviews.<\/p>\nOne customer said: “I love that cafe, been going there for years. Food is great, the staff are superb.”<\/p>\n
![\"Marlboro](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/0_marlboro-cafeJPG.jpg\")
Marlboro Cafe, Sutton Coldfield (Image: Google Street View)<\/p>\n
A different guest added: “Fantastic cafe, food always lovely and hot.<\/p>\n
“Staff really friendly, great atmosphere. A real gem with consistently great quality food, rare to find these days.”<\/p>\n
And another reviewer posted: “Food was 10\/10, service was impeccable. Tasted as good as it looked.”<\/p>\n
Despite the positive feedback, one customer left a controversial review and criticised the taste of various items.<\/p>\n
They also questioned the abundance of positive reviews, and the people who left them.<\/p>\n
The reviewer wrote an unkind suggestion about the customers that BirminghamLive has chosen not to publish.<\/p>\n
In part, the review read: “The worst cafe I\u2019ve ever been to.<\/p>\n
“Whoever is leaving good reviews on here… Sausage absolutely disgusting, bacon no taste.<\/p>\n
“Do not recommend to anyone, it\u2019s not hard to make a good breakfast. Very poor.”<\/p>\n
Marlboro Cafe elegantly responded: “I’m sorry you didn’t enjoy your visit to my cafe.<\/p>\n
“If you had said something at the time, you could have had your money back.<\/p>\n
“I always appreciate good and bad reviews about the cafe so thank you.<\/p>\n
“What I don’t like is when a ‘customer’ is disrespectful to my real lovely customers who have spent time reviewing giving their honest opinions and don’t deserve to be treated with the disrespect you have given them.<\/p>\n
“Thank you for your review.”<\/p>\n","protected":false},"excerpt":{"rendered":"The guest described their visit as ‘the worst cafe I’ve ever been to’A Birmingham cafe responded to a…\n","protected":false},"author":2,"featured_media":311019,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7820],"tags":[855,10314,748,393,4884,7829,16,15],"class_list":{"0":"post-311018","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-birmingham","8":"tag-birmingham","9":"tag-birmingham-restaurants","10":"tag-britain","11":"tag-england","12":"tag-great-britain","13":"tag-sutton-coldfield","14":"tag-uk","15":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114957283833611160","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/311018","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=311018"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/311018\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/311019"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=311018"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=311018"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=311018"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
![\"A](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/0_close-up-of-a-plate-of-english-breakfast.jpg\")
A Birmingham cafe responded to a ‘disrespectful’ customer online(Image: Getty Images\/iStockphoto)<\/p>\n