A mother says she was left \u201coverwhelmed\u201d after her family was left stranded in Paris<\/a> when Birmingham Airport<\/a> shut its runway due to an emergency landing.<\/p>\n Gena Fraser, 45 from Wolverhampton<\/a>, went to Paris with her teenage son, brother, sister-in-law and 11-year-old niece on Saturday with expectations they would return to Birmingham<\/a> Airport on Wednesday evening.<\/p>\n The UK\u2019s seventh busiest airport closed for around six hours after a light aircraft developed landing gear problems and made an emergency landing, causing disruption for thousands of travellers around the world. One person suffered minor injuries after the aircraft\u2019s main under-carriage collapsed on touch down.<\/p>\n \u201cThe relaxation that we felt on our four day trip to Paris now feels ruined,\u201d she said after her flight was cancelled.<\/p>\n Ms Fraser, who works as a disabled student allowances needs assessor, was due to leave Paris-Beauvais Airport on a Ryanair flight around 6pm on Wednesday when she saw news of the disruption.<\/p>\n open image in gallery<\/p>\n Ms Fraser and her family were each given \u20ac4 to spend on a drink or snack as their flight got cancelled (Supplied)<\/p>\n \u201cOn the Ryanair app it said our flight had been delayed until 8pm but the delays kept getting worse,\u201d she said.<\/p>\n Ms Fraser and her family were each given \u20ac4 vouchers to spend at the airport on a drink or a snack, but she said the compensation was barely enough to buy a drink.<\/p>\n \u201cYou couldn’t even buy a drink because the drinks were \u20ac4.20,\u201d she said. \u201cYou can\u2019t even buy a drink and that’s just like a bottle of Coke or Sprite.\u201d<\/p>\n Ms Fraser, who has Autistic Spectrum Disorder (ASD) and ADHD, requires special assistance at airports, which was made clear on her Ryanair ticket. This means she gets seats allocated for free and would normally not have to queue at the airport, instead going into a special assistance lane.<\/p>\n \u201cI’d expect Ryanair to be mindful about special assistance because I\u2019ve told them about my disabilities,\u201d she said. \u201cThere has been no special assistance whatsoever other than the seat allocation.\u201d<\/p>\n open image in gallery<\/p>\n (X)<\/p>\n She said that after a special trip that the family had been looking forward to for months, she was left feeling \u201coverwhelmed, extremely stressed and anxious\u201d in a crowded airport.<\/p>\n At around 7pm, Ms Fraser discovered the family\u2019s flight was cancelled and they were forced to rebook their tickets for 11pm the next day to land in Manchester, forcing them to spend the night at the Ibis hotel near the airport.<\/p>\n![\"Ms](\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/1026ff60-1824-4577-b9da-5c424967b3fb.jpeg\")
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