{"id":327117,"date":"2025-08-08T05:46:10","date_gmt":"2025-08-08T05:46:10","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/327117\/"},"modified":"2025-08-08T05:46:10","modified_gmt":"2025-08-08T05:46:10","slug":"courts-service-accused-of-covering-up-it-bug-that-caused-evidence-to-go-missing","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/327117\/","title":{"rendered":"Courts service accused of covering up IT bug that caused evidence to go missing"},"content":{"rendered":"<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Documents show an employee of HMCTS was so concerned, they raised a formal whistleblower complaint, which prompted a further internal investigation.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">This was led by a senior IT professional from the Prison Service and resulted in a detailed report, distributed internally in November 2024.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">This is the report that has been leaked to the BBC.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It was set up to &#8220;establish the facts&#8221; on data loss and data corruption issues affecting the Social Security and Child Support Tribunal.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Investigators interviewed 15 witnesses, including software engineers and developers, and reviewed internal documents, such as incident logs and diary entries.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">It found &#8220;large scale&#8221; data breaches that should have been addressed &#8220;as soon as they were known&#8221;. However, the report said that HMCTS had taken several years to react despite multiple warnings from senior technical staff, from 2019 onwards.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Investigators concluded that because HMCTS had not undertaken a comprehensive investigation, the full extent of data corruption was still unknown, including if case outcomes had been affected.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The report added that data loss incidents continue to be raised against the IT system used by the civil, family and tribunal courts.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">The concerns raised in the leaked report echo those raised by those speaking to the BBC.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">Sources inside HMCTS express concerns that missing evidence may have gone undetected.<\/p>\n<p class=\"ssrcss-1q0x1qg-Paragraph e1jhz7w10\">&#8220;This is quite a frightening possibility,&#8221; one told the BBC, &#8220;That information gets lost, no-one notices, and there is a miscarriage of justice. I think that has to be the biggest worry.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Documents show an employee of HMCTS was so concerned, they raised a formal whistleblower complaint, which prompted a&hellip;\n","protected":false},"author":2,"featured_media":327118,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[748,393,4884,12,1144,712,16,15,1764],"class_list":{"0":"post-327117","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"tag-britain","9":"tag-england","10":"tag-great-britain","11":"tag-news","12":"tag-northern-ireland","13":"tag-scotland","14":"tag-uk","15":"tag-united-kingdom","16":"tag-wales"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114991568304472034","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/327117","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=327117"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/327117\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/327118"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=327117"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=327117"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=327117"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}