{"id":3310,"date":"2025-04-06T08:16:19","date_gmt":"2025-04-06T08:16:19","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/3310\/"},"modified":"2025-04-06T08:16:19","modified_gmt":"2025-04-06T08:16:19","slug":"ive-lost-10000-after-my-dream-wickes-kitchen-ruined-my-life-now-im-a-homeless-mum-looking-after-newborn-baby","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/3310\/","title":{"rendered":"I&#8217;ve lost \u00a310,000 after my dream Wickes kitchen ruined my life &#8211; now I&#8217;m a HOMELESS mum looking after newborn baby"},"content":{"rendered":"<p>A \u201cDESPERATE\u201d mum of a four-month-old baby has been left \u201chomeless\u201d because of major home retailer Wickes.<\/p>\n<p>Emilia, 34, and her husband Allessandro de Stasio, 38, have been left \u201cstranded\u201d and \u201cstruggling to survive\u201d.<\/p>\n<p><a href=\"#\"><img decoding=\"async\" alt=\"Parents holding their five-month-old daughter in their uninhabitable flat.\" height=\"960\" width=\"798\" data-credit=\"Doug Seeburg\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984704952.jpg\" data-caption=\"Emilia, 34, and her husband Allessandro de Stasio, 38, claim they've been left 'homeless'\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984704952.jpg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>Emilia, 34, and her husband Allessandro de Stasio, 38, claim they&#8217;ve been left &#8216;homeless&#8217;Credit: Doug Seeburg<a href=\"#\"><img decoding=\"async\" alt=\"Messy room with unpacked boxes and building materials.\" height=\"640\" width=\"960\" data-credit=\"Doug Seeburg\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984705082.jpg\" data-caption=\"Their home has been left like a 'construction site'\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984705082.jpg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>Their home has been left like a &#8216;construction site&#8217;Credit: Doug Seeburg<a href=\"#\"><img decoding=\"async\" alt=\"A messy nursery with baby items and furniture.\" height=\"641\" width=\"960\" data-credit=\"Doug Seeburg\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984705597.jpg\" data-caption=\"The couple are forking out \u00a3230 a night to stay in a hotel\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984705597.jpg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>The couple are forking out \u00a3230 a night to stay in a hotelCredit: Doug Seeburg<\/p>\n<p>Last month, the pair made the difficult decision to move out of their one bedroom flat in <a href=\"https:\/\/www.thesun.co.uk\/where\/london\/\" target=\"_blank\" rel=\"noopener\">Hackney <\/a>for a week to allow contractors to renovate their kitchen.<\/p>\n<p>Little did they know that by doing so, they would face nearly a month-long ordeal with no definitive ending.<\/p>\n<p>After ordering more than 15 appliances, the pair agreed on an installation date with contractors.<\/p>\n<p>When a third of their order did not arrive and they received an email from <a href=\"https:\/\/www.thesun.co.uk\/topic\/wickes\/\" target=\"_blank\" rel=\"noopener\">Wickes<\/a> suggesting that all of the items had been delivered, the couple began to fret.<\/p>\n<p>With live feeds and exposed tools lying around on the ground of their <a href=\"https:\/\/www.thesun.co.uk\/topic\/homes\/\" target=\"_blank\" rel=\"noopener\">home<\/a>, the couple initially saved up to move out for a few days to ensure the safety of their newborn.<\/p>\n<p>But with no update from Wickes on the delivery of the missing items and the contractors leaving to work on other <a href=\"https:\/\/www.thesun.co.uk\/topic\/jobs\/\" target=\"_blank\" rel=\"noopener\">jobs<\/a>, their home has been left like a \u201cconstruction site\u201d.<\/p>\n<p>Forking out \u00a3230 a night to stay in a <a href=\"https:\/\/www.thesun.co.uk\/topic\/hotel-reviews\/\" target=\"_blank\" rel=\"noopener\">hotel<\/a>, the couple have been left \u201ccompletely at a loss\u201d.<\/p>\n<p>Emilia told <a href=\"https:\/\/www.thesun.co.uk\/\" target=\"_blank\" rel=\"noopener\">The Sun:<\/a> \u201cI am juggling sleepless nights and trying to figure out what to do.<\/p>\n<p>\u201cIt\u2019s very tough, the house is unlivable and we are paying for everything on a <a href=\"https:\/\/www.thesun.co.uk\/topic\/credit-cards\/\" target=\"_blank\" rel=\"noopener\">credit card<\/a>.<\/p>\n<p>\u201cWe have no relatives here so I am hoping for a bit of humanity.<\/p>\n<p>\u201cThe stress carried to the baby, she feels it, she\u2019s crying more, it\u2019s a spiral that seems never-ending and I am just furious, devastated and destroyed.<\/p>\n<p>\u201cI just don\u2019t know what to do.\u201d<\/p>\n<p>To make matters worse, the temporary accommodation has no facilities to store breastmilk and is a 45 minute drive from their nursery.<\/p>\n<p>If the pair had been given an update or more information in advance, Emilia claims they could have returned to her family in <a href=\"https:\/\/www.thesun.co.uk\/where\/sweden\/\" target=\"_blank\" rel=\"noopener\">Sweden <\/a>or her husband\u2019s in <a href=\"https:\/\/www.thesun.co.uk\/where\/italy\/\" target=\"_blank\" rel=\"noopener\">Italy<\/a>.<\/p>\n<p><a href=\"#\"><img decoding=\"async\" alt=\"Messy bedroom with baby bassinet and exercise ball.\" height=\"960\" width=\"720\" data-credit=\"Supplied\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/The-bedroom.jpeg\" data-caption=\"The couple's bedroom has been left filled with items\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/The-bedroom.jpeg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>The couple&#8217;s bedroom has been left filled with itemsCredit: Supplied<a href=\"#\"><img decoding=\"async\" alt=\"Bathtub filled with kitchenware and bath items.\" height=\"720\" width=\"960\" data-credit=\"Supplied\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/Our-bathroom.jpeg\" data-caption=\"The bathroom is still in shambles\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/Our-bathroom.jpeg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>The bathroom is still in shamblesCredit: Supplied<a href=\"#\"><img decoding=\"async\" alt=\"Kitchen under renovation.\" height=\"720\" width=\"960\" data-credit=\"Supplied\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/Kitchen-wider-angle.jpeg\" data-caption=\"The kitchen is still bare\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/Kitchen-wider-angle.jpeg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>The kitchen is still bareCredit: Supplied<\/p>\n<p>Instead, they have been left without answers, just hoping to \u201cbe put in a safe environment\u201d.<\/p>\n<p>As <a href=\"https:\/\/www.thesun.co.uk\/topic\/cost-of-living\/\" target=\"_blank\" rel=\"noopener\">costs<\/a> continue to rack up into the \u00a310,000 range, the new mum has emailed the company every day.<\/p>\n<p>She has described the little communication they have received in return, with no timeframe on when the issue will be resolved.<\/p>\n<p>Even if the items are delivered soon, Emilia fears the contractors will have moved onto other work meaning they will have to continue paying for a hotel whilst they wait on their availability.<\/p>\n<p>The new mum added: \u201cIt is absolutely appalling<\/p>\n<p>\u201cIt\u2019s careless, we have received no apology.<\/p>\n<p>\u201cI feel a mix between fury and devastation, we have no on here to help us and we are just trying to figure something out.<\/p>\n<p>\u201cIt would cost them nothing to phone us but you know they are a big kitchen company against us with a new born baby and no <a href=\"https:\/\/www.thesun.co.uk\/topic\/money\/\" target=\"_blank\" rel=\"noopener\">money<\/a>.<\/p>\n<p>\u201cWe just want an update\u201d.<\/p>\n<p>A spokesperson for Wickes told The Sun: &#8220;We are sorry to hear about Mrs de Stasio and her husband\u2019s experience as we always aim to deliver a high standard of customer service. <\/p>\n<p>&#8220;Our Customer Relations team is actively reviewing the matter and will be in direct contact to discuss a resolution.&#8221;<\/p>\n<p><a href=\"#\"><img decoding=\"async\" alt=\"A couple stands in their messy, unfinished apartment.\" height=\"626\" width=\"960\" data-credit=\"Doug Seeburg\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984704851.jpg\" data-caption=\"The pair are just hoping to 'be put in a safe environment'\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984704851.jpg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>The pair are just hoping to &#8216;be put in a safe environment&#8217;Credit: Doug Seeburg<a href=\"#\"><img decoding=\"async\" alt=\"Unfinished kitchen with installed cabinets and appliances.\" height=\"640\" width=\"960\" data-credit=\"Doug Seeburg\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984705295.jpg\" data-caption=\"The new mum has emailed the company every day\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984705295.jpg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>The new mum has emailed the company every dayCredit: Doug Seeburg<a href=\"#\"><img decoding=\"async\" alt=\"Parents holding baby in messy apartment.\" height=\"640\" width=\"960\" data-credit=\"Doug Seeburg\" data-img=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984706404.jpg\" data-caption=\"They say they've received no apology\"   loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/04\/emilia-alessandro-5-month-old-984706404.jpg\" role=\"img\"\/><\/a><\/p>\n<p>9<\/p>\n<p>They say they&#8217;ve received no apologyCredit: Doug Seeburg<\/p>\n","protected":false},"excerpt":{"rendered":"A \u201cDESPERATE\u201d mum of a four-month-old baby has been left \u201chomeless\u201d because of major home retailer Wickes. Emilia,&hellip;\n","protected":false},"author":2,"featured_media":3311,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[51,1934,1268,1270,1933,16,15],"class_list":{"0":"post-3310","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-business","9":"tag-home-transformations","10":"tag-homes","11":"tag-renting","12":"tag-section-moneyproperty","13":"tag-uk","14":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/114290031573851573","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/3310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=3310"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/3310\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/3311"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=3310"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=3310"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=3310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}