{"id":339835,"date":"2025-08-13T00:52:17","date_gmt":"2025-08-13T00:52:17","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/339835\/"},"modified":"2025-08-13T00:52:17","modified_gmt":"2025-08-13T00:52:17","slug":"mental-health-patient-calls-for-improved-regional-services-to-reduce-trauma","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/339835\/","title":{"rendered":"Mental health patient calls for improved regional services to reduce trauma"},"content":{"rendered":"<p class=\"paragraph_paragraph__iYReA\">Patients receiving public mental health care in regional New South Wales, and their families, claim the system is broken.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">They say critical gaps in care are traumatising people and leading to tragic consequences.<\/p>\n<p class=\"paragraph_paragraph__iYReA\"><strong>WARNING: This story contains discussion of suicide and sexual abuse and may be distressing for some readers.<\/strong><\/p>\n<p class=\"paragraph_paragraph__iYReA\">It follows an <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2025-06-03\/mental-health-care-system-nsw-families-four-corners\/105354226\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/105354226\" target=\"_blank\" rel=\"noopener\">ABC Four Corners investigation<\/a> documenting the mental health crisis in major Sydney hospitals.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Carers and patients have contacted the ABC claiming the mental health system in the regions was under mounting pressure even before a mass walkout of public psychiatrists earlier this year.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Jane \u2014 her real name withheld for privacy reasons \u2014 has been receiving treatment for clinical depression, borderline personality disorder and suicidal ideation in the Illawarra mental health system for more than 20 years.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">She said she lost all trust in the public system when she was allegedly sexually assaulted while heavily sedated in an Illawarra mental health unit more than a decade ago.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;I can, I remember their faces because they were laughing at me during the assault,&#8221; she said.<\/p>\n<p><img decoding=\"async\" alt=\"A woman sitting on a park bench.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/ec786749f945247338596528c70124ea\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Patients and carers say a lack of sufficient psychiatrists is impacting emergency and ongoing care. (ABC Illawarra: Justin Huntsdale)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Jane said she was traumatised by the incident and did not feel safe reporting the assault while still in the unit.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">She said the experience still impacted the way she engaged with mental health services.<\/p>\n<blockquote class=\"EmphasisedText_quote__TE6kn\"><p>&#8220;I still feel reluctant to approach the system about that assault because I have zero trust,&#8221;<\/p><\/blockquote>\n<p>  she said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The ABC contacted the lllawarra Shoalhaven Local Health District (ISLHD) about Jane&#8217;s allegation to which they responded in a statement to say it &#8220;has not received a formal complaint matching the allegations raised&#8221;.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;NSW Health staff are required to share information with NSW Police about reports of sexual assault if the alleged perpetrator is identified as a NSW Health staff member,&#8221; a spokesperson said.<\/p>\n<p>Cost, access roadblocks<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Jane said she had been unable to access a psychiatrist on an ongoing basis and claimed the lack of continuity of care felt like she was being pushed out of the system.<\/p>\n<p><img decoding=\"async\" alt=\"A pair of hands.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/ada093651edff62747fc28328ec89c63\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Jane says she can not access a psychiatrist through the public system. (ABC Illawarra: Justin Huntsdale)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;There is little to no access to psychiatrists once you have left hospital or if you have been treated as an outpatient within a community mental health service,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">In an effort to seek psychiatric help, Jane visited a private practitioner she could not afford.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;I ended up paying $800 for a one-hour video consult, of which I received $245 back on Medicare,&#8221; she said.<\/p>\n<blockquote class=\"EmphasisedText_quote__TE6kn\"><p>&#8220;I had to take out an advance payment through Centrelink on my disability support pension.&#8221;<\/p><\/blockquote>\n<p>Lack of continuing care<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Jane&#8217;s mental health counsellor, Jodie Park, said continuity of care was important for patients such as Jane.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;She can access a very short-term mental health intervention after a presentation to emergency, but it&#8217;s not an ongoing thing,&#8221; Dr Park said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;So she gets some very short-term advice and support, she may have a suggestion of a different diagnosis, but then she doesn&#8217;t have any continuation of care to check on that stuff.&#8221;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Dr Park said on one occasion, Jane, unable to book a psychiatric consultation, stopped taking a medication that was giving her nightmares.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It is really dangerous if you need medication to remain stable,&#8221; Dr Park said.<\/p>\n<blockquote class=\"EmphasisedText_quote__TE6kn\"><p>&#8220;It is quite dangerous and scary to think you might be in a situation where you are making that choice not to take your medication because of a lack of support.&#8221;<\/p><\/blockquote>\n<p class=\"paragraph_paragraph__iYReA\">ISLHD said it provided treatment in the community and in a hospital setting, including emergency care and short terms interventions.\u00a0<\/p>\n<p class=\"paragraph_paragraph__iYReA\">It said it tailored treatment to the needs of the individuals and, where relevant, their family and carers.<\/p>\n<p>&#8216;Discharged into the ether&#8217;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Burrill Lake resident Carolyn Hogan said she noticed gaps in mental health support when her son Connor, who lived with schizophrenia, was discharged from care.<\/p>\n<p><img decoding=\"async\" alt=\"A woman and her son.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/769fa3f14f88f5a23b586d68d5d2a9e6\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Connor Hogan, who overdosed on his medication and died in 2022, with his mother Carolyn Hogan. (Supplied)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Connor had been regularly attending Queanbeyan Mental Health Service to receive his medication intravenously as an outpatient.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">In early 2022 he was deemed stable and discharged with oral medication.<\/p>\n<p>If you or anyone you know needs help:<\/p>\n<ul class=\"ContentAlignment_marginBottom__4H_6E ContentAlignment_overflowVisible__N2zKU\">\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.suicidecallbackservice.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener\">Suicide Call Back Service<\/a> on 1300 659 467<\/li>\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.lifeline.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener\">Lifeline<\/a> on 13 11 14<\/li>\n<li>Aboriginal &amp; Torres Strait Islander crisis support line <a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.13yarn.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener noreferrer\">13YARN<\/a>\u00a0on 13 92 76<\/li>\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.kidshelp.com.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener\">Kids Helpline<\/a> on 1800 551 800<\/li>\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.beyondblue.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener\">Beyond Blue<\/a> on 1300 224 636<\/li>\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/headspace.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener\">Headspace<\/a> on 1800 650 890<\/li>\n<li><a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/au.reachout.com\/\" data-component=\"Link\" data-uri=\"coremedia:\/\/externallink\/10971516\" target=\"_blank\" rel=\"noopener\">ReachOut<\/a> at <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/au.reachout.com\/\" data-component=\"Link\" data-uri=\"coremedia:\/\/externallink\/10971516\" target=\"_blank\" rel=\"noopener\">au.reachout.com<\/a><\/li>\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"http:\/\/www.mensline.org.au\/Home.html\" data-component=\"Link\" target=\"_blank\" rel=\"noopener\">MensLine Australia<\/a> on 1300 789 978<\/li>\n<li><a class=\"Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/qlife.org.au\/\" data-component=\"Link\" target=\"_blank\" rel=\"noopener noreferrer\">QLife 1800 184 527<\/a><\/li>\n<\/ul>\n<p class=\"paragraph_paragraph__iYReA\">Ms Hogan said her son eventually stopped taking his medication and became unwell again, suffering psychotic episodes.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;I didn&#8217;t really know what to do at that stage,&#8221; Ms Hogan said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;Several months later he just sneakily took his own life with the medication that was prescribed to him supposedly to help him with his schizophrenia.<\/p>\n<blockquote class=\"EmphasisedText_quote__TE6kn\"><p>&#8220;He may as well have been given a loaded gun.&#8221;<\/p><\/blockquote>\n<p class=\"paragraph_paragraph__iYReA\">She said there was a shortfall when people were discharged with a serious mental illness.\u00a0<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;There is nothing, you are just discharged into the ether,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Ms Hogan said prior to her son&#8217;s death, her only avenue for care was the emergency department which she knew would worsen his psychosis.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It is entirely inappropriate for the staff who are not trained for these scenarios, or for the patients which require specialised attention,&#8221; she said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;Anyone else with a life-threatening illness would never be discharged and left to fend for themselves.&#8221;<\/p>\n<p><img decoding=\"async\" alt=\"A large group of people.\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/e1abb6adafd6dbbd5ced602af2150562\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Crusade for Connor was set up in the wake of Connor Hogan&#8217;s death.<\/p>\n<p>\u00a0 (Supplied: Crusade for Connor)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">A spokesperson for the Southern NSW Local Health District said &#8220;we extend our sincere condolences to the family and friends of Connor Hogan&#8221;.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The LHD said it would not comment on Connor Hogan&#8217;s case for privacy reasons but said &#8220;wherever possible, staff involved consumers, their families, and carers in decisions about admission, transfer, leave, and in discharge planning&#8221;.<\/p>\n<p>Staff shortage worsening<\/p>\n<p class=\"paragraph_paragraph__iYReA\">In January, <a class=\"Link_link__kR0xA Link_link__5eL5m ScreenReaderOnly_srLinkHint__OysWz Link_showVisited__C1Fea Link_showFocus__ALyv2\" href=\"https:\/\/www.abc.net.au\/news\/2025-01-29\/emergency-departments-nsw-fallout-psychiatrist-resignations\/104844112\" data-component=\"Link\" data-uri=\"coremedia:\/\/article\/104844112\" target=\"_blank\" rel=\"noopener\">more than 180 public health psychiatrists <\/a>were set to resign due to concerns over working conditions.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Many had since taken up work as locums or casuals across various regions.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">The deputy chair of the NSW College of Psychiatrists, Ian Korbel, said this made it unlikely patients would continue to see the same psychiatrist.<\/p>\n<p><img decoding=\"async\" alt=\"An older man looking dour while wearing a suit with a blue tie, and his top button undone\" class=\"Image_image__5tFYM ContentImage_image__DQ_cq\"  src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/08\/af512036576fd21e943b16d986c9c4d7\" loading=\"lazy\" data-component=\"Image\" data-lazy=\"true\"\/><\/p>\n<p class=\"Typography_base__sj2RP FigureCaption_text__zDxQ5 Typography_sizeMobile12__w_FPC Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Ian Korbel says the psychiatric services workforce is getting smaller. (ABC News: Nick Dole)<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;It means that there is a difficulty with continuity of care, especially in the community teams, where if you were to see a psychiatrist the chance of you seeing the same psychiatrist again would be very low,&#8221; Dr Korbel said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">He said he believed the community teams, designed to keep patients out of hospitals, were not being prioritised.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;The difficulty is we have had quite a large increase in demand for that type of service and we haven&#8217;t had any increase in workforce \u2014 and that precedes any resignations.<\/p>\n<blockquote class=\"EmphasisedText_quote__TE6kn\"><p>&#8220;Before the resignations we were already 30 per cent short of staff specialists.&#8221;<\/p><\/blockquote>\n<p><a href=\"https:\/\/www.abc.net.au\/news\/2025-06-03\/mental-health-care-system-nsw-families-four-corners\/105354226\" data-component=\"FullBleedLink\" class=\"RelatedCard_link__rsgR9 FullBleedLink_root__lTw_U interactive_focusContext__yRhc_ interactive_defaults__AKxUU FullBleedLink_showVisited__g3Xvz\" target=\"_blank\" rel=\"noopener\">Families say the health system failed their loved ones<\/a><\/p>\n<p class=\"Typography_base__sj2RP RelatedCard_synopsis__cFwMW Typography_sizeMobile14__u7TGe Typography_lineHeightMobile20___U7Vr Typography_regular__WeIG6 Typography_colourInherit__dfnUx\" data-component=\"Typography\">Distraught families say the NSW public mental health system abandoned their loved ones when they needed care the most \u2014 and doctors warn the crisis is only getting worse.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">A NSW Health spokesperson acknowledged ongoing difficulties due to a shortage of psychiatrists.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;We are doing all we can to ensure we have as many appropriately qualified professionals available to perform the very important functions of psychiatrists in the public health system,&#8221; the spokesperson said.<\/p>\n<p class=\"paragraph_paragraph__iYReA\">&#8220;More visiting medical officers and locums are being employed, a psychiatry workforce plan will roll out from 2026, and the current budget has allocated $30.4 million to expand community mental health teams across targeted areas.&#8221;<\/p>\n<p class=\"paragraph_paragraph__iYReA\">Overall, the NSW government said it was investing more than $3.1 billion in mental health services in 2025-26.<\/p>\n","protected":false},"excerpt":{"rendered":"Patients receiving public mental health care in regional New South Wales, and their families, claim the system is&hellip;\n","protected":false},"author":2,"featured_media":339836,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4317],"tags":[121144,105,121142,218,64260,55792,121143,29593,16,15],"class_list":{"0":"post-339835","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mental-health","8":"tag-continuity-of-care","9":"tag-health","10":"tag-lllawarra-shoalhaven-local-health-district","11":"tag-mental-health","12":"tag-nsw-health","13":"tag-psychiatrists","14":"tag-queanbeyan-mental-health-service","15":"tag-suicide","16":"tag-uk","17":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115018723976413119","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/339835","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=339835"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/339835\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/339836"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=339835"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=339835"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=339835"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}