{"id":353680,"date":"2025-08-18T07:54:33","date_gmt":"2025-08-18T07:54:33","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/353680\/"},"modified":"2025-08-18T07:54:33","modified_gmt":"2025-08-18T07:54:33","slug":"auckland-mental-health-patient-worried-about-future-after-segar-house-closes","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/353680\/","title":{"rendered":"Auckland mental health patient worried about future after Segar House closes"},"content":{"rendered":"<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/07\/4K62HIW_Screenshot_2025_06_09_181004_png\" width=\"1050\" height=\"814\" alt=\"Segar House.\"\/><\/p>\n<p class=\"photo-captioned__information\">\nSegar House.<br \/>\nPhoto: Google Maps Street View\n<\/p>\n<ul>\n<li><b> Patient of Segar House worries about where she&#8217;ll go to access care when service stops<\/b><\/li>\n<li><b> Says there are no other similar programmes in the North Island<\/b><\/li>\n<li><b> Says Health NZ&#8217;s suggestion to move to Dunedin to access one is ridiculous<\/b><\/li>\n<li><b> Health NZ says it&#8217;s working on transition plans for patients.<\/b><\/li>\n<\/ul>\n<p>A patient at an Auckland mental health programme that&#8217;s closing its doors next month says she&#8217;s feeling anxious about her uncertain future.<\/p>\n<p><a href=\"https:\/\/www.rnz.co.nz\/news\/national\/567220\/auckland-mental-health-facility-segar-house-to-close\" target=\"_blank\" rel=\"noopener\">Rauaroha Segar House<\/a>, a publicly funded intensive service for people who have long-standing or chronic problems, ceases on 19 September.<\/p>\n<p>Heloise Cantin-Gilmore said her past four months on the programme were life-changing and there were no other realistic treatment options available to her.<\/p>\n<p>News of the closure, delivered in mid-July, hit hard.<\/p>\n<p>&#8220;The effect this is having on me is having a great sense of anxiety, fear, grief, loss &#8211; mostly around whether I&#8217;m going to be alone again, essentially, dealing with my mental health issues,&#8221; she said.<\/p>\n<p>&#8220;There&#8217;s just a great sense of loss happening at Segar House.&#8221;<\/p>\n<p>There are nine patients and eight staff working at the inner-city service, which involves group and individual therapy for people who haven&#8217;t worked out in other programmes.<\/p>\n<p>Health NZ said patient numbers are too low and clinicians would be better utilised elsewhere.<\/p>\n<p>There are no other similar programmes in the North Island and Cantin-Gilmore said patients were told they could return to other community mental health services, or look further afield where there were similar programmes.<\/p>\n<p>&#8220;They said the other option was that we move to Dunedin, which isn&#8217;t really a true option for any of us,&#8221; she said.<\/p>\n<p>&#8220;All of our livelihoods are here. Most of us have jobs. Our families are here. To offer to move to Dunedin as a substitute for a service we&#8217;re getting here in Auckland is just kind of ridiculous, frankly.&#8221;<\/p>\n<p>She didn&#8217;t know where she&#8217;d go next.<\/p>\n<p>&#8220;When they [Health NZ] told us that it was closing, they said that they would be in contact with us to arrange a meeting time with us, individually, to come up with some sort of plan about whether we could continue in the community mental health services or whether we&#8217;d go a different route,&#8221; she said.<\/p>\n<p>&#8220;None of us have heard from them since.&#8221;<\/p>\n<p>Cantin-Gilmore said there was an enormous sense of sadness.<\/p>\n<p>&#8220;Not only is there grief for me losing access to the programme, there&#8217;s grief for potential future patients who could have access the programme, but also the clinicians themselves,&#8221; Cantin-Gilmore said.<\/p>\n<p>&#8220;They&#8217;re losing their jobs. They&#8217;re losing their community.&#8221;<\/p>\n<p>Her father, Gus Gilmore, said the clinical team was supportive, but the uncertainty was taking a toll on his daughter.<\/p>\n<p>&#8220;It&#8217;s been terrible. Heloise was really improving since she started the programme four months ago,&#8221; he said.<\/p>\n<p>&#8220;We hadn&#8217;t seen that type of improvement in her general and mental health. Since [the closure was confirmed] she has gone backwards.&#8221;<\/p>\n<p>Health NZ acknowledges change<\/p>\n<p>Health NZ group director of operations for Auckland Dr Michael Shepherd said individual transition plans for patients were getting worked through.<\/p>\n<p>&#8220;Patients will be able to access individual therapy, multi-disciplinary team reviews, key worker support and group work,&#8221; Shepherd said.<\/p>\n<p>&#8220;There will be a different group of professionals involved in their care and differences in the types of group therapy available. The location for their individual and group therapy will change.&#8221;<\/p>\n<p>Health NZ was working with staff in redeployment options.<\/p>\n<p>Labour&#8217;s mental health spokeswoman Ingrid Leary is critical of government ministers for not intervening to stop the closure.<\/p>\n<p>She said it was a political decision as officials looked to save money.<\/p>\n<p>&#8220;This is specialised treatment and from the people I&#8217;ve spoken to, the families and the patients, they cannot access the level of care they desperately need and they&#8217;re very worried about that.&#8221;<\/p>\n<p>Minister for mental health Matt Doocey said the closure decision was made by Health NZ.<\/p>\n<p>He said he spoke to its chief executive Dale Bramley and had assurance each patient would have a transition plan and their needs would continue to be met.<\/p>\n<p><a href=\"https:\/\/radionz.us6.list-manage.com\/subscribe?u=211a938dcf3e634ba2427dde9&amp;id=b3d362e693\" target=\"_blank\" rel=\"noopener\">Sign up for Ng\u0101 Pitopito K\u014drero<\/a>, <b>a daily newsletter curated by our editors and delivered straight to your inbox every weekday.<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"Segar House. Photo: Google Maps Street View Patient of Segar House worries about where she&#8217;ll go to access&hellip;\n","protected":false},"author":2,"featured_media":353681,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4317],"tags":[1816,9409,105,218,12,196,10975,10973,10974,16,15],"class_list":{"0":"post-353680","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-mental-health","8":"tag-audio","9":"tag-current-affairs","10":"tag-health","11":"tag-mental-health","12":"tag-news","13":"tag-podcasts","14":"tag-public-radio","15":"tag-radio-new-zealand","16":"tag-rnz","17":"tag-uk","18":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115048694644444843","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/353680","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=353680"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/353680\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/353681"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=353680"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=353680"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=353680"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}