{"id":397832,"date":"2025-09-04T17:41:16","date_gmt":"2025-09-04T17:41:16","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/397832\/"},"modified":"2025-09-04T17:41:16","modified_gmt":"2025-09-04T17:41:16","slug":"fiberone-broadband-announces-major-infrastructural-and-customer-experience-upgrade-to-deliver-next-generation-ftth-experience","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/397832\/","title":{"rendered":"FiberOne Broadband Announces Major Infrastructural and Customer Experience Upgrade to Deliver Next-Generation FTTH Experience"},"content":{"rendered":"<p><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"683\" loading=\"lazy\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/IMG_7893-1024x683.jpeg\" alt=\"\" class=\"wp-image-167155\" style=\"width:936px;height:auto\"  \/><\/p>\n<p><strong>Lagos, Nigeria <\/strong> FiberOne Broadband, Nigeria\u2019s leading Fiber-to-the-Home (FTTH) internet provider, has announced the commencement of a <strong>major infrastructure and customer experience upgrade<\/strong> that will redefine home and business connectivity across its coverage areas thereby setting a new benchmark for broadband excellence in the country.<\/p>\n<p>The upgrade, which represents a significant investment in next-generation technology and service innovation, will deliver faster speeds, greater reliability, and a superior digital experience for FiberOne\u2019s growing base of subscribers and this is set to be delivered in <strong>phases over the next 15 months and to be completed by October 2026. <\/strong>This upgrade, will focus on two key areas:<\/p>\n<ol class=\"wp-block-list\">\n<li><strong>Last-Mile FTTH Infrastructure Enhancement<\/strong> \u2013 FiberOne will deploy next-generation XGSPON fiber technology to improve speed, reliability, and scalability, preparing its network for future demands such as smart homes, 4K\/8K streaming, cloud services, and the digital economy.<\/li>\n<li><strong>Customer Experience Upgrade<\/strong> \u2013 In addition to network improvements, FiberOne will introduce new digital self-service tools, proactive support systems, and enhanced service packages designed to give customers more control, service restoration visibility, enhanced communications systems and a new loyalty reward structure<\/li>\n<\/ol>\n<p><strong>\u201c<\/strong><strong>This upgrade is about preparing our customers for the future of digital connectivity,\u201d<\/strong> said Lanre Ore, CEO of FiberOne Broadband. <strong>\u201c<\/strong><strong>We are not only strengthening our last-mile fiber infrastructure but also transforming the overall customer experience, ensuring our users enjoy the fastest, most reliable internet in Nigeria with world-class service support<\/strong>.\u201d<strong> <\/strong>He also stated that<strong> <\/strong>\u201c<strong>This infrastructure and customer experience upgrade marks a major milestone in our commitment to delivering world-class broadband services to homes and businesses<\/strong>\u201d<\/p>\n<p>The phased rollout will begin in <strong>Lagos<\/strong>, before expanding to <strong>Abuja, Port Harcourt, and other key cities<\/strong>. Customers will be notified in advance as each phase of the upgrade reaches their area, ensuring a seamless transition with minimal disruption.<\/p>\n<p>FiberOne Broadband has consistently led innovation in the Nigerian FTTH space, serving over <strong>38,000 active customers<\/strong> and expanding coverage across major cities. This new upgrade reaffirms the company\u2019s commitment to powering homes, businesses, and communities with <strong>future-ready broadband solutions<\/strong>.<\/p>\n<p><strong>About FiberOne Broadband<\/strong><\/p>\n<p>FiberOne Broadband is Nigeria\u2019s leading Fiber-to-the-Home internet service provider, delivering ultra-fast, reliable, and secure broadband services to thousands of homes and businesses. Incorporated in 2018, the company has grown to become the largest FTTH provider in Nigeria, with a mission to connect people, power businesses, and enable the digital future.<\/p>\n","protected":false},"excerpt":{"rendered":"Lagos, Nigeria FiberOne Broadband, Nigeria\u2019s leading Fiber-to-the-Home (FTTH) internet provider, has announced the commencement of a major infrastructure&hellip;\n","protected":false},"author":2,"featured_media":397833,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3161],"tags":[3082,53,16,15],"class_list":{"0":"post-397832","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-internet","8":"tag-internet","9":"tag-technology","10":"tag-uk","11":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115147262772806890","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/397832","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=397832"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/397832\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/397833"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=397832"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=397832"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=397832"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}