{"id":404766,"date":"2025-09-07T08:18:10","date_gmt":"2025-09-07T08:18:10","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/404766\/"},"modified":"2025-09-07T08:18:10","modified_gmt":"2025-09-07T08:18:10","slug":"what-to-do-if-your-oyster-card-is-lost-or-stolen-in-london","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/404766\/","title":{"rendered":"What To Do If Your Oyster Card Is Lost Or Stolen In London"},"content":{"rendered":"

London transport is usually pretty reliable. When there aren\u2019t strikes<\/a> or planned works<\/a>, it\u2019s pretty easy to get from here to there, and all you have to do to pay is tap \u2013 whether that\u2019s an Oyster card, payment card or digital wallet.\u00a0<\/p>\n

It\u2019s been 22 years since Oyster cards debuted, and pretty quickly they were ubiquitous. They\u2019ve fallen out of favour slightly since contactless payments hit the network, but many remain dedicated to the Oyster \u2013 and for good reason. You can get only get railcard discounts on an Oyster, and Zip Photocards are used daily by countless Londoners.\u00a0<\/p>\n

If you rely on the little blue card to get around, losing it can be quite a stressful experience. Don\u2019t worry though, you wouldn\u2019t be the first, or even the millionth, to misplace it, so there are procedures to follow in this situation.<\/p>\n

How do I get a new Oyster card?<\/p>\n

The easiest way to get a new Oyster is online, but you can also buy one at an Oyster Ticket Stop inside a newsagent.<\/p>\n

If you had pay-as-you-go credit, or at least five days left on a travelcard or a bus and tram pass left over on your old card, you can request this to be transferred over once you\u2019ve got a new card.<\/p>\n

You can also request a replacement directly from\u00a0TfL for \u00a37.<\/p>\n

How to get money back if you lose your Oyster card<\/p>\n

If your Oyster card is registered to a Transport for London (TfL) account, the recovery process is a bit easier. If you don\u2019t have one, any money you\u2019ve already loaded onto the card will sadly be lost to the Underground gods.<\/p>\n

If you are registered with TfL, you won\u2019t get a refund, but you can transfer your balance over. You can also report a\u00a0card missing online. If you find your card\/s once you\u2019ve reported them, cut them in half and dispose of them as they won\u2019t function anymore.<\/p>\n

If you order a replacement from TfL, you won\u2019t need to manually transfer any credit.<\/p>\n

Is there anything I need to do once I get a new Oyster card?<\/p>\n

Aside from reporting your previous card stolen, the only thing you\u2019ll need to do with a new Oyster is add any discounts you\u2019re eligible for. And load credit onto it, obviously.<\/p>\n

To add a discount, take your Oyster and discount card (such as a railcard) to a tube station or a tube station and ask a member of staff to apply the discount.\u00a0<\/p>\n

You can look on the TfL website<\/a> for exact details on how to order your new Oyster.<\/strong><\/p>\n

Get the latest and greatest from the Big Smoke \u2013 from news and reviews to events and trends. Just\u00a0follow our Time Out London WhatsApp channel<\/a>.<\/strong><\/p>\n

Stay in the loop: sign up to our\u00a0<\/strong>free Time Out London newsletter<\/a><\/strong>\u00a0for the best of the city, straight to your inbox.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"London transport is usually pretty reliable. When there aren\u2019t strikes or planned works, it\u2019s pretty easy to get…\n","protected":false},"author":2,"featured_media":404767,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7757],"tags":[748,11648,393,4884,257,11649,183,16,15],"class_list":{"0":"post-404766","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-london","8":"tag-britain","9":"tag-categories-travel","10":"tag-england","11":"tag-great-britain","12":"tag-london","13":"tag-news-transport-travel","14":"tag-travel","15":"tag-uk","16":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115162035223924868","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/404766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=404766"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/404766\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/404767"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=404766"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=404766"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=404766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}