Airports are often synonymous with chaos. Before you get to relax on your holiday abroad, you\u2019ve got to\u00a0rush around with huge bags, stand in slow-moving queues and hope and pray that your flight isn\u2019t delayed\u00a0or\u00a0that your luggage\u00a0doesn\u2019t get lost. But not all airports are so stress-inducing. And Which?\u2019s latest ranking of the UK\u2019s airports proves that bigger doesn\u2019t always mean better.\u00a0<\/p>\n
Based on responses in its annual survey, each airport was given a rating out of five for\u00a0factors like staff, check-in queues, seating, duty free prices, range of shops and restaurants and toilets. With all that taken into account, one of the UK\u2019s smaller airports\u00a0emerged as the clear favourite.\u00a0<\/p>\n
Despite having far\u00a0fewer flights than\u00a0larger airports and only serving around 500,000 travellers a year, Exeter Airport\u00a0<\/strong>took the number one spot.\u00a0It was awarded\u00a0overall customer score of 80 percent and (mostly) four or five stars across the board, with\u00a0five star toilets, five star staff and five star queues at check-in, security and bag drop.\u00a0<\/p>\n Which? said: \u2018The experience of flying from a tiny airport like Exeter is vastly different from using any of the giants. First, you can park right outside, walk in and you\u2019re right by the gate in less than five minutes. The small passenger numbers mean queues are minimal (rated five stars for security), and even Ryanair can\u2019t make the boarding process here too stressful.\u2019<\/p>\n It added that the a traveller had praised staff at Exeter\u00a0for being \u2018incredibly friendly and helpful\u2019 and that the \u2018the relaxed, warm atmosphere is contagious\u2019.<\/p>\n One of the areas\u00a0in which\u00a0the airport fell short was its range and quality of shops and food outlets, for which it was given just three stars. It also has a cancellation rate of 3.1 percent (one of highest on the list) , but apparently that\u2019s because there are a lot of flights to the windy Channel Islands and Isles of Scilly. \u00a0<\/p>\n In second place was the much larger Liverpool John Lennon Airport<\/strong>. With a customer score of 78 percent, Which? reported that \u2018passengers praised the quick, efficient process and the friendliness of the staff\u2019 and an impressive 88 percent of respondents\u00a0rated customer service as good. It suggests that, if you can, fly from Liverpool John Lennon instead of Manchester Airport, which earned an overall score of 53 percent for its Terminal 2, 47 percent for Terminal 1 and just 43 percent for Terminal 3.\u00a0<\/p>\n London City<\/strong>\u00a0landed in third place on Which?\u2019s ranking. You can read more about that, and how other London airports fared, here<\/a>.\u00a0<\/p>\n The best airports in the UK in 2025, according to Which?\u00a0<\/strong><\/p>\n
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\n<\/ol>\n Find Which?\u2019s full ranking here<\/a>.<\/p>\n ICYMI:\u00a0<\/strong>All the new British Airways routes launching from the UK next summer<\/strong><\/a>.\u00a0<\/p>\n Plus: Every major UK airport ranked by the\u00a0<\/a>Telegraph<\/a>.\u00a0<\/strong><\/p>\n
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