{"id":427277,"date":"2025-09-15T21:50:16","date_gmt":"2025-09-15T21:50:16","guid":{"rendered":"https:\/\/www.europesays.com\/uk\/427277\/"},"modified":"2025-09-15T21:50:16","modified_gmt":"2025-09-15T21:50:16","slug":"youre-put-in-a-hotel-and-forgotten-about","status":"publish","type":"post","link":"https:\/\/www.europesays.com\/uk\/427277\/","title":{"rendered":"&#8216;You&#8217;re put in a hotel and forgotten about&#8217;"},"content":{"rendered":"<p>Georgina Hayes and<\/p>\n<p>Chris ClementsSocial affairs correspondent<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/1757510351_36_grey-placeholder.png\" class=\"sc-86c96223-0 iMuqLZ hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/d04d5e30-9247-11f0-8f76-2d14a7342312.jpg.webp.webp\" loading=\"eager\" alt=\"BBC A woman with tied back blonde hair stands on what appears to be a balcony. Netting marks the edge of the balcony and the woman leans on the railing and looks off to the side. She wears dark glasses and a pink t-shirt with a black and white picture of an eye on it. A residential street can be seen down below with cars parked along it, as well as grass and bushes outside the flats across the road.\" class=\"sc-86c96223-0 fHZDyi\"\/>BBC<\/p>\n<p>Amanda Smith has been on the housing list in Glasgow since September 2024<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Scotland&#8217;s latest homelessness figures will be released later, with previous data showing rising numbers year on year.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Last year&#8217;s figures saw record high numbers of homelessness cases as well as record numbers of children living in temporary accommodation.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Amanda Smith is among the growing numbers of legally homeless people since she was evicted from her privately-rented flat in Glasgow after six years.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">The 55-year-old said she was &#8220;put out on the streets&#8221; by sheriff officers last September after the flat was sold. She has been on the council waiting list for a permanent home ever since. <\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">After she was evicted, Amanda spent the following 10 months in a homeless hotel.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">A council spokeswoman accepted that Amanda had spent too long in bed and breakfast accommodation, but added that she had declined a temporary furnished flat on two occasions because a permanent move was thought to be imminent.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">The Scottish government declared a national housing emergency in May 2024.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">When her eviction notice arrived in March 2024, Amanda said she put her name on the waiting list for social housing straight away.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She claimed &#8220;nobody at the council did anything&#8221; during the six months she spent challenging her eviction.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Amanda said she called them constantly to ask about her housing situation.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She said: &#8220;All I got was, &#8216;Oh we don&#8217;t have any emergency accommodation, we don&#8217;t have any temporary accommodation, we don&#8217;t have anything for you.&#8217;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;I never got a place to stay until I was actually put out homeless on the streets by the sheriff officers.&#8221;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/1757510351_36_grey-placeholder.png\" class=\"sc-86c96223-0 iMuqLZ hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/a45204d0-9246-11f0-8f76-2d14a7342312.png.webp.webp\" loading=\"lazy\" alt=\"Amanda Smith two single beds in a hotel room which has some bags and suitcases on the floor\" class=\"sc-86c96223-0 fHZDyi\"\/>Amanda Smith<\/p>\n<p>Amanda Smith stayed in a hotel room with her two adult children<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Amanda and her two adult children &#8211; aged 23 and 30 &#8211; were then placed in a council-funded hotel room for the next 10 months.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She described the experience as &#8220;worse than jail.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;In jail you would get to mix with people,&#8221; she added.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;It was the isolation, it was the four walls in that room, just constantly for 10 months. <\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;If you were in jail, you&#8217;d get three hot meals a day.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She claimed that the lock on her door didn&#8217;t always work and one night a man walked into her room.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;My daughter was just out the shower, sitting on our bed in her underwear, and this stranger just walks into the room.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;I know it was a mistake because he walked straight back out, but it could have been a different scenario.&#8221;<\/p>\n<p>&#8216;People were always fighting&#8217;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Soon Amanda had lost her job as a security guard which led to more financial problems.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She said her family had to live off instant noodles in their hotel room and food from a soup kitchen for months.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;It was scary, standing in their queue\u2026 people were always fighting,&#8221; she said.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;They were always arguing over cigarettes, cans of beer and pushing each other about.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;There was one time a lady grabbed me in the queue and I was a bit frightened and then didn&#8217;t go back for a couple of weeks after that.&#8221;<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/1757510351_36_grey-placeholder.png\" class=\"sc-86c96223-0 iMuqLZ hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/e17c9690-9246-11f0-8f76-2d14a7342312.jpg.webp.webp\" loading=\"lazy\" alt=\"AFP via Getty Images several tower blocks painted blue and white in the middle of a housing estate\" class=\"sc-86c96223-0 fHZDyi\"\/>AFP via Getty Images<\/p>\n<p>Several councils in Scotland have announced a housing emergency due to social housing shortages<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Amanda said the experience destroyed her self-worth and she often heard people taking drugs near her room.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;They always used to congregate outside where my bedroom window was in the hotel, that&#8217;s all I would hear for 10 months,&#8221; she said.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;And I felt, is that all I&#8217;m worth? Am I going to end up like them as well?&#8221;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She said that only one welfare check was provided during this time.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;You don&#8217;t get anybody,&#8221; she said. &#8220;It&#8217;s like you&#8217;re put in this hotel and forgotten about.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Amanda and her family were eventually placed in a temporary flat in the south of the city while she waits for a permanent home.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">But she says she has never once met her housing case worker in person.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;I don&#8217;t even know what he looks like,&#8221; she added.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;I have to phone them constantly. Not once has my case worker ever picked up the phone and called me.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Now it&#8217;s been over a month since Amanda heard anything about a permanent social home.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Glasgow City Council <a target=\"_self\" href=\"https:\/\/www.bbc.co.uk\/news\/uk-scotland-67576618\" class=\"sc-f9178328-0 jZoZnB\" rel=\"noopener\">declared a housing emergency<\/a> in November 2023.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">A council spokeswoman accepted that Amanda had &#8220;spent an unreasonable period in bed and breakfast while (the council) wait for repairs to be completed&#8221;.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She said: &#8220;Ms Smith was offered a temporary furnished flat on two occasions but, as a permanent move was thought to be imminent, she declined.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;There have been ongoing repair issues to the permanent accommodation we have offered which are not within our control and have been liaising with the housing association to resolve this.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">&#8220;They did provide an alternative offer to the original one which Ms Smith accepted, however it has an issue with a replacement meter.&#8221;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Amanda&#8217;s story isn&#8217;t unique.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">The Scottish government declared a national housing emergency last year due to a severe shortage in social homes and rising private rent costs.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">But the number of affordable homes has dropped even further since then.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">And the number of live homeless cases and children living in temporary accommodation have reached record highs, at over 31,000 and 10,000 respectively.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Earlier this month, research commissioned by housing groups found that at least 15,600 new affordable homes now need to be built in Scotland each year to meet housing need.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">This represents an increase of almost 50% since 2020 and double the government&#8217;s current target.<\/p>\n<p>&#8216;Biggest cost pressure&#8217;<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">While Edinburgh had the largest number of homeless households, Glasgow&#8217;s problem has worsened &#8211; with 3,700 families in temporary accommodation in September 2024.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">The growth in homeless applications has been linked to the asylum backlog.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Last week, Glasgow City Council leader Susan Aitken <a target=\"_self\" href=\"https:\/\/www.bbc.co.uk\/iplayer\/episode\/m002jcjn\/politics-scotland-10092025\" class=\"sc-f9178328-0 jZoZnB\" rel=\"noopener\">told the BBC&#8217;s Politics Scotland programme<\/a> that the UK government&#8217;s &#8220;mass processing&#8221; of asylum seekers meant that too many people are being granted leave to remain at the same time, making housing individuals too difficult.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Once a person is granted leave to remain, they have to leave Home Office accommodation and can turn to the council for assistance.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">The council leader described the issue as &#8220;the single biggest cost pressure&#8221; for the local authority.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She warned that this would get &#8220;worse and worse&#8221; without more support from both the UK and Scottish governments.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/1757510351_36_grey-placeholder.png\" class=\"sc-86c96223-0 iMuqLZ hide-when-no-script\" aria-label=\"image unavailable\"\/><img decoding=\"async\"   src=\"https:\/\/www.europesays.com\/uk\/wp-content\/uploads\/2025\/09\/03936840-924b-11f0-8f76-2d14a7342312.jpg.webp.webp\" loading=\"lazy\" alt=\"PA Media Mairi McAllan has shoulder length light brown hair and looks off to the side. She wears a black top with white polka dots \" class=\"sc-86c96223-0 fHZDyi\"\/>PA Media<\/p>\n<p>Scotland&#8217;s housing minister M\u00e0iri McAllan announced details of an action plan to tackle the housing crisis earlier this month<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">Housing Minister M\u00e0iri McAllan <a target=\"_self\" href=\"https:\/\/www.bbc.co.uk\/news\/articles\/cjw6w32z07zo\" class=\"sc-f9178328-0 jZoZnB\" rel=\"noopener\">announced an emergency action plan<\/a> at the Scottish Parliament earlier this month.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">It was aimed at ending children living in unsuitable accommodation and supporting the housing needs of vulnerable groups, as well as growing the housing sector.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">She said the Scottish government would invest up to \u00a34.9bn over the next four years to deliver about 36,000 affordable homes and provide a home for up to 24,000 children.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">But the plan was met with a mixed response from the sector.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">While charity Shelter Scotland welcomed the announcement, they said it did not commit to enough new social homes to prevent homelessness from rising.<\/p>\n<p class=\"sc-9a00e533-0 bJoRPJ\">The group&#8217;s director Alison Watson said: &#8220;The fear is that today&#8217;s plan, while containing many good things, ultimately falls short of doing enough to stop homelessness rising and fixing the broken biased housing system.&#8221;<\/p>\n","protected":false},"excerpt":{"rendered":"Georgina Hayes and Chris ClementsSocial affairs correspondent BBC Amanda Smith has been on the housing list in Glasgow&hellip;\n","protected":false},"author":2,"featured_media":427278,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5009],"tags":[748,4884,712,16,15],"class_list":{"0":"post-427277","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-scotland","8":"tag-britain","9":"tag-great-britain","10":"tag-scotland","11":"tag-uk","12":"tag-united-kingdom"},"share_on_mastodon":{"url":"https:\/\/pubeurope.com\/@uk\/115210527031838253","error":""},"_links":{"self":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/427277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/comments?post=427277"}],"version-history":[{"count":0,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/posts\/427277\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media\/427278"}],"wp:attachment":[{"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/media?parent=427277"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/categories?post=427277"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.europesays.com\/uk\/wp-json\/wp\/v2\/tags?post=427277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}